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in Lagrange, KY
Chief Operating Officer - Full-time
Hours | Full-time |
---|---|
Location | 269 - 40031 Lagrange, Kentucky |
About this job
Home Instead Senior Care Louisville - East and Oldham County offers many different types of in-home senior care that can be individualized to meet the needs of our clients. The Home Instead Senior Care network has been delivering in-home senior care for more than 20 years. Our location serves Jefferson County which includes: St. Matthews, The Highlands, Jeffersontown, Fern Creek, Prospect, Eastwood, Middletown, Highview, Okolona, Pewee Valley, Crestwood, Buckner, Goshen and LaGrange.
Our Louisville East office is seeking a high energy, well-organized individual to build upon our current growth, and who seeks to make a difference with our clients and within the community. The ideal person has demonstrated success in managing operations in proficiency and productivity. Knowledge of the competitive market, and have a genuine interest in the people we connect with throughout the day - our seniors.
Position Specifications
- Ensure clients are cared for at the highest quality standards
- Make continuous process improvement a way of doing business
- Enjoy service to others
- Be creative and goal oriented
- Define processes and simplify work flow
- Find ways to reduce costs including overtime
- Facilitate achievement of being a Preferred Place to Work as measured by low employee turnover, high employee retention and strong employee engagement
- Senior Leadership team member responsible for strategic planning and initiatives
- Supervises all scheduling and case management functions
Competencies
- Proven successful P&L management as a COO or other Senior level operations position
- Established track record of leading a strong and effective team
- Fit with Home Instead Senior Care Servant Leadership culture
- Demonstrated success and proficiency in productivity and margin improvement, including expertise and proficiency in:
- Staff optimization
- Quality standards adherence and on-time delivery of service
- Past record of leading/managing operations to be a Preferred Place to Work as measured by:
- Low employee turnover
- High employee retention
- Strong employee engagement
Attributes
- Strong Interpersonal Skills
- Ethics and Integrity
- Positive Attitude and professional Business Demeanor / Temperament
- Accountable
Education
- 4 year degree, MBA preferred, will consider advanced Health Care Degree
Each Home Instead franchise is independently owned and operated.