You might also like
in Minneapolis, MN
Intermediate Associate: Bike Mechanic - Year Round - Hoigaards
Hours | Full-time, Part-time |
---|---|
Location | Minneapolis, MN Minneapolis, Minnesota |
About this job
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
SUMMARY OF JOB: (In about four sentences, describe the primary purpose of this position.)
Responsible for performing quality repairs on customers’ bikes, including walk-in repairs, overhauls, and complex repairs as they arise. Completes diagnosis of customers’ equipment and provides a repair estimate. Schedules customer appointments and communicates clear and realistic expectations. Recommends products to enhance the customer’s cycling experience by providing broader in depth knowledge.
ESSENTIAL JOB RESPONSIBILITIES: (List the 8 – 10 most important responsibilities, from most significant to least. "Tab" to new bullet.) (List the 8 – 10 most important essential responsibilities, from most significant to least. "Tab" to new bullet. Do not list job responsibilities which are tangential (i.e., not fundamental) to fulfilling the position’s primary purpose.)
Provide customers with the highest level of technical service
Gather and respond to service requests and ensure it is properly and safely completed to the customers’
satisfaction
Protect company liability in regard to services performed
Ensure service paperwork is completed legibly, accurately, and filed accordingly
Tune bikes using the proper tools while following all safety procedures
Ensure all proper housekeeping methods and overall cleanliness of the shop is adhered to
May be responsible for ordering tools, shop equipment, or special orders based on shop needs
Servesas a resource for less experienced employees
SCOPE:
Expense Budget Responsibility (Including Labor):
N/A
# of Departments & # Locations Responsible for:
N/A
# Direct Reports & Titles:
N/A
# People Managed:
N/A
Frequent Internal Contacts (list 3 depts or titles):
Store Co-Workers
Frequent External Contacts (list 3):
Customers
JOB REQUIREMENTS: (Identify the MINIMUM education, experience, etc. required to perform the job. Be specific. Example for Supervisory Experience: 5 years experience in managing staff at supervisory level.)
Education:
HS Diploma or GED Equivalent
Work Experience:
At least 1 year relevant work experience required
Supervisory Experience:
Not required
Licenses/Accreditations:
Not required
Computer Skills:
Basic computer skills with ability to learn
Language(s) Skill:
English fluency
Other Requirements:
Excellent customer service skills
Ability to handle multiple customers and projects at one time
Ability to manage and provide direction when necessary
Preferred Skills:
Average math skills
PHYSICAL REQUIREMENTS: (MINIMUM requirements to perform job. Check all that apply. Does not have to add up to 100% of time.) While the following attempts to communicate the traditional physical demands associated with this position, the company will consider varying such requirements whenever necessary to provide individuals with disabilities an equal employment opportunity.
Maximum Weight Lifted:
0 – 10 lbs 11 – 25 lbs 26 – 50 lbs 51 – 100 lbs
Lifting Frequency (up to maximum weight):
Not Required 1/3 2/3 More than 2/3
Standing Frequency:
Not Required 1/3 2/3 More than 2/3
Walking Frequency:
Not Required 1/3 2/3 More than 2/3
Sitting Frequency:
Not Required 1/3 2/3 More than 2/3
Using Hands to Finger:
Not Required 1/3 2/3 More than 2/3
Using Hands to Feel:
Not Required 1/3 2/3 More than 2/3
Reaching w/ Hands/Arms:
Not Required 1/3 2/3 More than 2/3
Climb or Balance:
Not Required 1/3 2/3 More than 2/3
Stoop, Kneel, Crouch or Crawl:
Not Required 1/3 2/3 More than 2/3
Talk or Hear:
Not Required 1/3 2/3 More than 2/3
Taste or Smell:
Not Required 1/3 2/3 More than 2/3
Vision:
Close Distance Color Peripheral
Depth Perception Ability to adjust focus
OTHER REQUIREMENTS: (Indicate specifics of other job requirements.)
Indoor/Outdoor:
Indoor
Hazardous Materials/Noise:
Materials and noise associated with bicycle maintenance equipment, location dependent
Equipment Used in Job:
Equipment and materials primarily used in servicing bicycles
Holidays/Weekends/Evenings:
Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store
A long standing tradition of merchandise and service excellence has kept Hoigaard¹s a leader in the outdoor equipment and apparel industry since 1895. The staff at Hoigaard's has always been the key to success. They love the outdoors like you do. Their outdoor experience is a resource for our customers unmatched by any other Twin Cities outdoor retailer. Whether you ski, snowboard, camp, paddle, hike, bike or in-line skate, Hoigaard's is the choice for performance gear and clothing.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 148738