Lobby Attendant

DoubleTree by Hilton Hotel Williamsburg

This is a career opportunity with Interstate Hotels & Resorts.

BASIC PURPOSE: Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.

ESSENTIAL FUNCTIONS:

1.Dust and polish furniture, fixtures and window frames.  (15%)

2.Vacuum carpeting, upholstery and drapery.  (15%)

3.Clean and shine all glass and metal surfaces.  (15%)

4.Empty all smoking materials from ash urns.  (5%)

5.Clean offices as assigned.  (5%)

6.Remove trash to dumpster.  (5%)

7.Clean public restrooms and stock with supplies.  (15%)

8.Clean public elevators (inside and out).  (15%)

9.Stock housekeeping cart with all necessary supplies.  (5%)

10.Notify housekeeping office of malfunctioning equipment, supplies needed or damage to floor covering, upholstery, drapery or electrical fixtures and update housekeeping management on the progress and status of area of responsibility.  (5%)

Knowledge and Skills:

Education: No formal education needed

Experience: Housekeeper in hotel or related service industry

Skills and Abilities : Ability to speak in language understood by guests and coworkers. Ability to read event board and communicate directions to guest.

Comfortable speaking to guests; responding to questions and providing directions to meeting room and F & B outlets.

Ability to operate cleaning equipment.

Hours Required:Eight hours per shift; scheduled days and times may vary based on need

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.