Game Creek Zip Line Tour - Summer Seasonal - Vail Mountain - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Canopy Tour Guide will have deep enthusiasm for adventure, nature and the outdoors, allowing him/her to provide world-class aerial zip line tours to guests of all ages. With a constant eye towards safety and an everyday focus on fun and learning through play, our guides will build lasting relationships with our guests by providing an Experience of a Lifetime!

EPIC Discovery is a family experience Like Nothing on Earth, and we’re looking for team members to help create that one of a kind experience for our guests! What could be better than helping families create their best memories? We are seeking employees who have a passion for the mountains and who want to share that passion with guests by providing fun and memorable experiences at Adventure Ridge.

We have openings for every level of experience and opportunities to advance during the season for top performers. Pay rates vary depending upon the roles each candidate qualifies for given their level of experience.

Game Creek Zip Line Tour

Flying high above the trees of Game Creek Bowl, the Game Creek Zip Line Tour is a two mile course with seven zip lines and a 100 foot aerial bridge. Guides should have a deep enthusiasm for adventure, nature and the outdoors, allowing them to provide a world-class aerial zip line tours to guests of all ages. With a constant eye towards safety and an everyday focus on fun and learning through play, our guides will build lasting relationships with our guests by providing an Experience of a Lifetime!

Responsibilities Include:

• Delivers end to end guest experience by safely facilitating participation throughout the canopy tour in accordance with prescribed operational guidelines.
• Ensures all course operations are conducted in accordance with ACCT and Vail’s operational standards and safety guidelines
• Coordinates all aspects necessary for participant use of activity; orientation and ground school, harnessing, helmets, PPE use, trolleys, sky bridges, zip lines, aerial stairs, repels, and other elements of the tour
• Performs aerial rescue and ground support duties as required
• Completes (supervises) daily inspections for all course components, equipment and gear as required
• Communicates and documents safety issues including near misses and incident prevention opportunities
• Engages with guests throughout the tour by delivering environmental interpretation about the mountain and the area covered by the tour route
• Assists in operational maintenance responsibilities including but not limited to course equipment, facilities and structural inspections, cleanliness and upkeep of indoor/outdoor and front of house/back of house areas.
• Effectively maintains an ACCT portfolio for tracking trainings and hours of facilitation

General Responsibilities:

• Constantly monitor the adherence of safety policies to ensure that guest and staff safety are our highest priority
• Perform daily inspections on all activities and equipment
• Scanning guest tickets
• Welcome guests to Adventure Ridge
• Provide activity orientations
• Assist guests with harnessing and other activity equipment

Qualifications:

• High School Graduate or equivalent - Required
• Must be at least 18 years old - Required
• Previous experience providing guided experiences and working in an environment that required teaching, coaching, and instructional skills. - Preferred
• Emergency evacuation or first responder experience - Preferred
• Successful completion of all required trainings - Required
• Must be fluent in all aspects of the English language (spoken and written) - Required
• Comfortable working at heights in excess of 300 feet above the ground in a physically demanding environment - Required
• Ability to remain calm and in control in varying degrees of emergency situations (weather, medical, rescue). - Required

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 148625