Corporate Investigator, Loss Prevention - 2nd Shift - Full-time

Position Objective:

Monitors customer and associate activity looking for the potential theft of Company assets, using remote CCTV systems. Assists in monitoring compliance with Company policies and procedures on theft deterrence, safety, and operational controls. Directs surveillance activities by partnership with EBR/ORC Investigators. Communicates potential theft and shortage control issues to Corporate and Field Loss Prevention; as well as, Store Management.

Primary Responsibilities

Internal and External Theft Deterrence & Awareness

• Monitors customer and associate activities in the store for potential theft of Company assets. Takes appropriate action to prevent theft through communication with store management; effects apprehensions of individuals engaged in theft activities through partnership with local law enforcement, in approved locations.
• Conducts surveillance and effects apprehension of external theft suspects in compliance with Company Ethical Standards and Apprehension Guidelines.
• Assists in internal theft investigations in compliance with Company Ethical Standards and Apprehension Guidelines.
• Accurately completes all statistical and incident reports. Maintains all apprehension and investigation records according to company standards.
• Develops and maintains knowledge and use of IT and CCTV surveillance equipment.

Operational, Shortage, and Safety Controls & Awareness

• Assists in monitoring compliance with Company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by their Manager. Informs their Manager, Field DLPM and Store Management of shortage control opportunities.
• Assists in maintaining Store Experience through monitoring Parking Lots and Associate Actions.
• Maintains a working knowledge of the stores’ alarm systems and EAS system.
• Verifies Burglar Alarms and determines if dispatch of law enforcement is required.

Required Qualifications:

• Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement preferred.
• Knowledge of surveillance and apprehension techniques. Demonstrated ability to make decisions in stressful situations.
• Strong verbal and written communication skills; basic math and reading skills, and legible handwriting.
• Basic knowledge of CCTV and IT systems.

Preferred Qualifications:

• NA

Special Requirements:

• Available for Second Shift (1:30PM-10:00PM).

This document describes general information about the position however should not be considered as comprehensive. Our company reserves the right to modify job duties or descriptions at any time. This document is not an employment contract.