Server - Full-time / Part-time

Benefits available for full time (40 hour) employees

POSITION SUMMARY

This position requires a positive attitude at all times, a willingness to help others and above all else, a desire to satisfy our members and their guests. A professional appearance of clean uniform, excellent hygiene and good grooming is a must for this position.

SCOPE OF RESPONSIBILITIES

1. Adheres to established rules and regulations of Big Canoe POA while working scheduled shifts.
2. Maintain highest level of service for dining room, bar/lounge area, and banquet functions.
3. Maintain highest level of cleanliness and good repair of all dining rooms, service work stations, dining utensils, equipment and glassware including common and storage areas.
4. Follows all guidelines in the clubhouse service procedure handbook. Including instructions on table setting, order taking and sequence of service.
5. Knowledge of Big Canoe information (hours of operation, etc.).
6. Practice “Teamwork”.
7. Maintains positive attitude with all staff and members. Greet all members by name when possible. Maintain eye contact and use proper vocabulary when speaking with members. Avoid all negative comments.
8. Maintains a well groomed appearance and proper cleaned pressed uniform at all times.
9. Advises dining room supervisor or manager of any complaints immediately.
10. Knowledge of all menu items, daily/monthly specials, wine list, preparation methods, ingredients and garnish.
11. Completes all daily side duty assignments.
12. Sets up and tears down all dining and buffet tables for banquet/club functions. To include moving of furniture, chairs and tables.
13. Knowledge of role during emergency situations. Aware of fire and life safety procedures.
14. Knowledge of POS system. Able to open/close checks and use this system to successfully communicate food orders to the kitchen in a timely manner.  Update daily special information. Produces daily reports and evening closing reports. Have a working knowledge of Credit Card procedures.
15. Have the ability to execute all service types successfully, i.e.; Russian, French, American Banquet, etc.
16. Possesses a competent knowledge of wines and spirits.  Stays current with wine and bar trends and Georgia laws.
17. Maintains complete and secure inventory of all liquor, beer, mixers and garnish.  Includes; receiving, stocking of liquor and beer and keeping established pars.
18. Ability to stand for long periods of time, bending, reaching, and the ability to carry trays of food weighing 25-50 pounds at times is required.
19. Secures Clubhouse at the end of business day according to procedures.
20. Anticipation and compliance of the member’s needs by providing them with immediate attention. Displays a sense of urgency with all tasks.
21. Performs other duties as required.

QUALIFICATIONS

• Ability to read, write the English language
• Execute basic math skills
• Customer Service oriented
• Detail oriented

EDUCATION

Minimum High School diploma or equivalent preferred

PHYSICAL REQUIREMENTS

• Occasional sitting
• Frequent bending, lifting, pulling, stooping
• Continuous standing, walking
• Repetitive actions
• Heat sensitive environment