Counter Help / Deli Help

POSITION PURPOSE

To help promote all aspects of the business. Promote and provide a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations.

MAJOR AREAS OF RESPONSIBILITY

• Exhibit appropriate selling and buying behaviors.
• Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
• Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers’ needs.
• Maximize sales and customer satisfaction by adding items to the close of the sale.
• Maintain store displays and follow store housekeeping and maintenance standards and procedures.
• Achieve personal and store sales goals by applying sound customer service and sales protocol.

QUALIFICATIONS

• Prior retail experience preferred in similar product lines, but willing to train the right candidate.
• Proven customer service skills required.
• Ability to work well as a team member, accept constructive feedback, and follow directions.
• Excellent communication and interpersonal skills.
• Sales and goal driven.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for long periods of time, up to 8 hours a day.
• Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly.
•  Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.
• Exposure to typical retail environment conditions and noise levels.