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About this job

SUMMARY/ DESCRIPTION

Under Supervision of the Executive Housekeeper, the Housekeeping Supervisor will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. This position is dependant on both teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development.

RESPONSIBILITIES

Housekeeping Supervisor is responsible for supervising, directing and assuring the completion of all housekeeping tasks assigned to room attendants and house persons and maintaining high standards of cleanliness.
Able to assist guests as needed and work in a strong, team environment. Must be flexible to work all shifts and days of the week. A basic knowledge of resort activities is required to ensure timeliness of customer needs that would be outlined each morning in Pre-Shift.


EDUCATION & EXPERIENCE


High School graduate or equivalent is preferred. Previous experience of one year a plus. Able to communicate well both verbally and written. Reading and counting is essential. Computer efficient in both Excel and Word is preferred.

KNOWLEDGE & SKILLS

Requires Basic knowledge of Housekeeping, approx. one year. Must be able to coach council and develop employees through basic skill. Must be able to motivate by example either on the production floor or, in a classroom environment. Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment. Able to establish, and maintain a safe working environment according to OSHA regulations, that would protect both the employee and coworkers.

ESSENTIAL PHYSICAL REQUIREMENTS / JOB FUNTIONS

Must be able to lift a maximum of 50 lbs through out the day. Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through. Ability to work without direct supervision. Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment. Replenish supplies and equipment as needed during the shift. Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor. Restock work areas for the next shift as assigned. Successfully complete the training / certification process for this position.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship