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Hours Full-time, Part-time
Location Austin, TX
AUSTIN, Texas

About this job

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

We are looking for exceptional candidates to act as Customer Service Representatives in a call center setting. As a Customer Service Representative, your goal is to deliver the highest level of quality service to our customer. As a CSR, you will receive and respond to customer calls, inquiries, requests, and complaints.

Industry: Customer Service/Call Center.

Duties: Responsibilities: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and service.

Employment Types: Temporary or Contract.

Work Location: SMX Staffing, 8325 Tuscany Way, Austin, TX 78754.

Job Types: Call Center, Customer Service Rep.

Shifts: 1st Shift.

Attributes: Background Check, Must be at least 18 years old.

Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options.

Education Required: HS Diploma or GED.

Starting Wage: $11.25.

Pay Rate: Pay Rates up to 11.25.

Required Skills:
Qualifications: - 25 WPM typing skill - Previous experience in customer service, sales, or other related fields - Ability to build rapport with clients - Ability to prioritize and multitask - Positive and professional demeanor - Excellent written and verbal communication skills - High School Diploma or equivalent Responsibilities: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and service Qualifications: - 25 WPM typing skill - Previous experience in customer service, sales, or other related fields - Ability to build rapport with clients - Ability to prioritize and multitask - Positive and professional demeanor - Excellent written and verbal communication skills - High School Diploma or equivalent

HS Diploma or GED