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Operations Support Manager
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Pleasanton, CA Pleasanton, California |
About this job
Responsible for the supervision of Business Manager Assistant Supervisors, Business Manager Assistants and Admin I, II, III.
Responsibilities
Qualifications
Acosta Sales & Marketing is an Equal Opportunity Employer
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US:
Canada:
Job ID 2018-142002
Work City Pleasanton
PCN 200092
Position Type Regular Full-Time
Work Zip 94588
Category Field Jobs
Responsibilities
- Consistently demonstrate the highest level of proficiency in all Sales Assistant functions and company policy and procedures.
- Serve as a resource to all Business Managers and Sales Assistant personnel in the branch and the hubs in addressing Sales Support questions and resolving promotion/order/deduction issues.
- Perform all the responsibilities of a Business Manager Assistant.
- Hire, train, develop, evaluate Business Manager Assistant Supervisors.
- Responsible for Performance Management Review process for all reporting associates. This includes annual review, performance goal setting, mid year review and ongoing development.
- Responsible for set-up, maintenance and training of all Sales Assistant and Sales users in Acosta and Third Party systems (i.e. Becton, SharePoint, TradePoint, UWG Portal, E-Contracts).
- Develop and maintain a working knowledge of procedures for all clients represented within the teams of Sales Assistants.
- Oversee the development and maintenance of the Business Manager Assistant resource guides and ensure departments/divisions are following defined processes and procedures consistently.
- Offer effective solutions to multifaceted client and customer core process or procedure concerns.
- Act as client interface along with Business Managers on client and/or customer concerns.
- Maintain and circulate the client assignments list within the branch and hubs. Provide all updates to Corporate on a quarterly basis.
- Involved in the implementation of the Event Scheduler technology to generate customer contracts.
- Perform special assignments for the company and/or branch as needed.
Qualifications
- Must have 2 years of supervisory experience.
- Background in Sales Support and/or brokerage field preferred.
- Must possess excellent interpersonal skills.
- Be able to communicate in formal and informal settings.
- Should be able to negotiate effectively and be able to motivate and lead staff.
- Must know spreadsheet.
Acosta Sales & Marketing is an Equal Opportunity Employer
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US:
Canada:
Job ID 2018-142002
Work City Pleasanton
PCN 200092
Position Type Regular Full-Time
Work Zip 94588
Category Field Jobs