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Patient Services Rep PRN
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Dodge City, KS Dodge City, Kansas |
About this job
POSITION SUMMARY:
* The Admitting Patient Registration Rep. establishes and maintains quality customer service by providing customers with information about billing, services, and various other hospital programs--in person, over the telephone or in writing.
* Responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable.
* Prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information.
* Ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking.
* Assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities.
* Promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Business Office employees with the completion of their responsibilities.
* Responds to all CODES in accordance with the Business Office Safety Plan to ensure the safety of all staff, patients and visitors.
* Refers deviations of policies and procedures to supervisor; attends various meetings and seminars as may be required; and is required to work what ever shift the Director of the Business Office requires of them must have strong math skills.
* Performs other duties as assigned.
Experience Required: Three years experience in admitting functions preferred.
* The Admitting Patient Registration Rep. establishes and maintains quality customer service by providing customers with information about billing, services, and various other hospital programs--in person, over the telephone or in writing.
* Responds to all patients waiting for the admission process, completes appropriate forms, obtains proper signature(s), advises patients of rights and responsibilities, and collects deductible and co-pay amounts as applicable.
* Prepares and processes patient accounts to insurance companies and assists the business office staff with accurate and complete patient record keeping by entering and updating all customer information.
* Ensures customer satisfaction by courteously responding to billing inquiries, researches account and acts as liaison between insurance companies and patient, and properly records all account tracking.
* Assists in maintaining orderly office activities by performing clerical duties including filing, typing, record storage, and similar responsibilities.
* Promotes an environment that encourages team building by being cooperative and courteous with ancillary departments and assisting other Business Office employees with the completion of their responsibilities.
* Responds to all CODES in accordance with the Business Office Safety Plan to ensure the safety of all staff, patients and visitors.
* Refers deviations of policies and procedures to supervisor; attends various meetings and seminars as may be required; and is required to work what ever shift the Director of the Business Office requires of them must have strong math skills.
* Performs other duties as assigned.
Experience Required: Three years experience in admitting functions preferred.
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