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Hours Full-time, Part-time
Location 9000 S. GALE RIDGE ROAD
SAN RAMON, California

About this job

Position Summary: This position is responsible for providing excellent service and a professional environment during a banquet event

Responsibilities Include
• Meet with Catering Sales Manager prior to the event to do other specifics of the event
• Make sure that set-up and tear down of all banquet events is according to the BEO (Banquet Event Order)
• Ensures all functions are set and staff is prepared and organized before required time on BEO
• Have open communication with the Executive Chef or Sous Chef in regards to timing or if any changes need to be made
• Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
• Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
• Ensures proper setting of buffet tables and other food service tables
• Arranges for and ensures proper sequence of service for each event
• Monitors banquet team members to ensure all operating procedures are followed
• Acts as Head Server at special, private functions and may greet and seat guests as necessary
• Supervises clearing and post function cleanup and garbage removal
• Maintains clean and orderly back areas, pre-function areas and storage areas
• Complete a Captain’s Report at the end of the evening. Be thorough and detailed.
• Introduce yourself to the contact person prior to the event
• Have a friendly and professional attitude when interacting with clients and their guests
• Check that Banquet Servers and Bartenders are on time and in proper uniform
• Uphold a positive work environment with managers and fellow employees
• Arrive to work in proper uniform and ready to begin scheduled shift on time
• Make sure that all equipment and banquet supplies are returned cleaned and in their proper place
• Maintain the cleanliness and appearance of all banquet rooms before, during, and after events
• Supervises the handling, storage, and security of all catering service equipment, including catering vehicles and golf carts
• Proper handling of all food and beverage products
• Make sure that servers complete assigned side work throughout the scheduled shift
• Attend The Bridges Golf Club Staff Meetings and Training Seminars
• Comply to the safety regulations set forth by KemperSports
• Adhere to all company policies
• Lock and alarm the banquet rooms at the conclusion of the event

Requirements

Job Requirements
• Most importantly must have a positive attitude and work well with others
• Must be able to move at least 30 pounds
• Must be able to provide proof of legal residency
• Must be able to read, write and speak English
• Must have 2 years of Banquet Server experience. Prior management experience is preferred


Additional Information
Working Conditions:

Work hours may include days and evenings on weekdays and weekends. Subject to inside environmental conditions. Potential exposure to equipment movement hazards, and repetitive motion syndromes if proper safety procedures are not followed.


Machine/Equipment/Tools Used:

General office machines such as typewriters, personal computers, printers, copiers, fax machines, calculators, telephones, etc. VDT glare screen and wrist rest.

Physical Requirements:

Must have the ability to:
• Read and write (English)
• Communicate verbally with staff members and/or customers
• Give and/or follow verbal and written instructions
• Supervise subordinates
• Visually inspect all work areas
• Perform mathematical calculations involving fractions, decimals, and percentages
• Retrieve, read and interpret information from technical sources
• Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
• Lift up to 30 lbs occasionally, 10 lbs frequently, and 5 lbs constantly.