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in Saint Louis, MO

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Hours Full-time, Part-time
Location Saint Louis, MO
Saint Louis, Missouri

About this job

Job Description

Summary/Objective
Oversee a portfolio of buildings and maintain an expected customer service satisfaction level. Supervise Managers that manage locations. Ensure that managers effectively lead, & train a team of cleaners and their supervisory teams. May perform custodial work in offices, warehouses, industrial areas, and other building interiors. Works within a team and individually to accomplish goals. Accountable for; building assessments, payroll reporting, account budgets, inventory control, staff scheduling, leadership and training of team members, problem resolution, reporting, safety, security, account upkeep, employee coaching / facilitation of corrective action and other duties as assigned.
 
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Quickly, appropriately and legally handle the day to day operations of a janitorial contract(s); written, oral, and electronic communication, report creation, budgeting, inventory control, flexibility within schedule, and regular travel within a designated service area.
2.    Maintenance and upkeep of company vehicle.
3.    Provide janitorial services requiring the ability to stand, walk, bend, climb, and lift / carry 35+ lbs regularly.
4.    Excellent customer service and de-escalation techniques.  
 
Competencies

  1. Customer Service
  2. Teamwork
  3. Quality Management
  4. Time Management
  5. Leadership
  6. Problem Solving
  7. Accountability
  8. High Ethical Standards
  9. Negotiation Techniques
  10. Performance Monitoring
  11. Coaching / Mentoring

Supervisory Responsibility
Supervises Managers, Supervisors, Lead Cleaners, and Cleaners
 
Work Environment
The Manager performs their work in a variety of building settings; office, warehouse, theater, hospital, government, manufacturing facility, and other general public and private common areas. The Manager may come in contact with various contaminants; allergens, chemicals, viruses, bodily fluids and such. Appropriate personal protective equipment shall be provided and utilized to the fullest.
 
Physical Demands
Walks, sits, stands, bends, lifts, twists, and moves continually during working hours. Is subject to lifting / carrying over 35 pounds.   
 
Travel
This position may travel nightly for the purpose, care, and supervision of one or more buildings within a specified geographical area. Employees are responsible for the care, reporting, and safe use of all company vehicles
 
Required Education & Experience
High School Diploma / GED with 2 years Managerial experience
or Associates Degree with 1 years Managerial experience
 
Preferred Education & Experience
Associates Degree
3 years Cleaning experience
4-5 years Managerial experience
 
Additional Eligibility Qualifications
Must pass criminal background check.
Must pass Motor Vehicle Record check
Must pass initial and random drug screening.
Must possess Driver's License, Proof of Insurance and have a clean driving record.

AAP/EEO Statement
Woodley Building Maintenance (WBM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. WBM complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
WBM expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of WBM employees to perform their expected job duties is absolutely not tolerated.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Company Description

We're Woodley Building Maintenance (WBM), one of the Midwest’s leading custodial service companies, keeps client facilities confidently clean with a range of interior and exterior services, across a broad spectrum of industries.

Employees are the lifeblood of our organization and with this in mind Woodley Building Maintenance has gone to great lengths to have a diverse team in the building services industry with the depth and breadth of talent to allow us to deliver service excellence consistently.

Our passionate leadership and management team is experienced, tenured, and knowledgeable about all areas pertaining to building maintenance, and is focused on providing direction and support needed to sustain a customer-focused culture.

Woodley Business Maintenance gives you the unique opportunity to grow as a person. We provide a one-stop building maintenance solutions, which means we have many hats to wear, so to speak. Interested in wearing one of those hats? We'd love to connect.