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Hours Full-time, Part-time
Location Spartanburg, SC
Spartanburg, South Carolina

About this job

Job Description

General Manager (Operating Partner) - Fast Casual Restaurant
Excellent Base Salary PLUS Bonus & Benefits !!

  • After 1 year, GM can become an Operating Partner with potential of $60K-$70K PLUS !!
  • 2 weeks Paid Vacation starting Day One
  • 401K with company MATCH
  • Full benefits package - health, life Insurance and more...
  • Career Advancement with Growing Company with Proven Leadership

JOB DESCRIPTION
The general manager is responsible for managing the daily operations of their location. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. In addition, they are responsible for optimizing profits by utilizing company systems.

RESPONSIBILITIES

  • Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, respond to guest complaints, taking any and all actions needed to ensure that the dissatisfied guest becomes a regular guest.
  • Develop all team members by providing ongoing feedback and training. Conduct performance reviews to establish, evaluate performance goals and can impose discipline and make other personnel decisions.
  • Create a work environment that is known in the community to be “the place to work”.
  • Maintains a harmonious working environment that will maximize team member morale, tenure, productivity and efficiency/effectiveness.
  • Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas.
  • Ensure compliance with Franchise Operational Standards.
  • Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste.
  • Adhere to standards to increase sales and minimize costs. Needs to meet annual operating budget and make decisions (within reason) on how to achieve meeting or exceeding the budget.
  • Utilize the monthly P&L to analyze areas for profitability improvement. Make an effective plan & implement to increase profitability.
  • Provide a strong presence in local community by having a high level of community involvement by the restaurant and personnel.

REQUIREMENTS

  • Previous restaurant experience is a must.
  • Ability to perform all functions at the restaurant level as well as delivering caterings as needed.
  • Self-discipline, strong initiative, leadership ability and outgoing personality.
  • Pleasant, polite manner with a neat, clean appearance, and an effective motivator.
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
  • Must possess good communication skills and the ability to effectively multi-task.
  • Ability to perform effective interviews to determine the experience and qualifications of job applicants.
  • Ability to effectively supervise 15-25 team members to achieve desired goals.

EOE - Equal Opportunity Employer

Company Description

Founded in 1989, Patrice & Associates Hospitality Recruiting is not only the LARGEST Hospitality Recruiting firm in North America, but the BEST.

We say we're the best because our clients are some of the top name brands in the industry and they rely on us to match talented managers and culinary professionals with opportunities in their organizations.

TOP 5 Advantages YOU get with Patrice & Associates Hospitality Recruiting

1. We know openings that are not on job boards (the best usually aren't)
2. We get qualified candidates directly to the decision makers (jump the line)
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career!
4. We work confidentially, protecting your job while we look for new opportunities
5. You get to be part of our secure database for future exclusive opportunities

EOE - Equal Opportunity Employer