ASSISTANT MANAGER- Smitty's Garage Omaha

The Garage was created when three men sat down one day and wanted to offer the best tasting hamburgers and fresh cut fries. They started experimenting and came up with what we think is the finest hamburger in town. The Garage offers everything from bison, turkey, angus beef burgers, fork and knife hotdogs, tacos, and fresh cut fries. We take these ingredients and add MAGIC. Each of our locations offers a full bar with an extensive craft beer list, and a one of a kind environment with plenty of arcade games and TV's. You and your friends are going to love it!

Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved

• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant;

• Implement new company policies and procedures by developing plans and instructing staff

• Provide direction to shift leaders, and staff to achieve restaurant goals

• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement

• Provide coaching and feedback to managers and staff and assess performance on an ongoing basis

• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

• Consistently monitor product and labor costs to remain within goals

• Solicit guest feedback to understand the needs and wants of customers

• Train and coach staff on guest services principles and practices

• Follow the restaurant policies and procedures, including those for cash handling and safety/security

• Monitor and maintain the POS System

• Assist in new menu implementation

• Develop and implement creative solutions to areas of improvement

• Assist in conducting staff and daily pre-shift meetings

• Assist in any areas of the restaurant when staffing constraints require

• Identify employee weaknesses and retrain as necessary

QUALIFICATIONS:

• Education: College degree preferred

• Previous Experience: 2-3 years recent restaurant experience preferred

• Able to learn and use POS System

• Able to lift minimum of 10-25 lbs. Complete training in all areas of restaurant

• Certifications: ServSafe Certification Preferred Additional Skills: Spanish (+)

• Must be able to take direction and delegate responsibilities

• Able to work in a fast paced environment

• Able to work nights, weekends, and holidays