CSR Rep Inbound - Full-time / Part-time

Build your resume and gain experience with a strong company with the ambition of constant growth!

About Integrity Staffing Solutions:  We are the people putting people back to work.  We are the leaders of the new normal and we have been since 1997.  Providing jobs, solutions and a deep competence for a new economy.  We supply the skills that propel life forward.  We inspire individuals to find their third, fourth and their umpteenth gear.  We are an engine of opportunity.  We are the gateway from good to great. 

Our client is a manufacturer / importer of Promotional Products and is searching for Customer Service Reps.

Main Job duties will include the following but not limited to:

• Effective and efficient use of all computer system applications as trained.
• Responsible for implementing all Sales, Customer Service, Business Building, Promotion Class, product knowledge and service level expectations as trained.
• Take inbound calls, make outbound calls, key-enter orders, faxes, backorders, emails and credit memos as trained.
• Execute Business Building strategy, initiate contact with existing and potential customers, identify their needs and sell appropriate merchandise to meet those needs. Complete and meet deadlines for all lead lists, calling initiatives and other assigned projects.
• Offer Remarkable customer service as trained.
• Achieve minimum expectation of 99.00% accuracy. Achieve minimum expectations for productivity levels. Adhere to CCC Attendance Program policy. Perform team and back up expectations as trained.
• Communicate regularly with Territory, Regional and Strategic Managers.
• Put non-urgent related work aside to answer calls in queue.

Integrity Staffing is an equal  opportunity  employer

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