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in Coppell, TX
Bilingual Customer Service Agents
•30 days ago
Hours | Part-time |
---|---|
Location | 631 S. Royal Lane Coppell, Texas |
About this job
Are you bilingual and looking for a new career opportunity where you are rewarded for working hard but still want to have fun while making money? - then CMI wants YOU . The CMI Group is currently seeking BILINGUAL Center Representatives to become a part of our growing Downtown office team. We are looking for individuals that have excellent communication and listening skills, and share our company core values of creating a positive and healthy work environment.
Job duties
- Help assist customers in resolving their past due cable television service accounts.
- Responsible for negotiating payment arrangements on past due amounts.
- Preserve/enhance our client’s reputation by maintaining high customer service and empathetic focus to our collection approach
- Follow established CMI policies, procedures, and training guidelines.
- Meet call center goals and productivity standards
- Establish payment arrangements with a sense of urgency and set deadlines
- Serve as an active member of the team contributing to a positive work environment
- Preserve confidentiality and security of sensitive information
- Assist in special projects as requested
Job Requirements:
- No experience necessary. We will train
- Must be able to type at least 25 words per minute
- Results-oriented
- Genuine desire to learn and succeed
- Proficient on the computer
- Bilingual a MUST
- Must enjoy helping others
- Strong work ethic and excellent attendance record
- Must be able to work nights 3:00 pm to 11:00 pm including weekends. We offer two days off every week.
We are proud to offer the following benefit package to all our employees:
- Casual Dress Code
- Great pay with Awesome Bonus opportunities
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k Plan with a CMI employer match
- 100% Employee Owned - Employee Stock Ownership Plan
- Employee Referral Bonuses
- Fun Fridays
- Team work Environment
Job Type: Part-time
Salary: $11.00 /hour
Requirements
Please contact Abby Ramirez at 972-862-4240 or email your resume to aramirez@thecmigroup.com