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in Coppell, TX

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Hours Part-time
Location 631 S. Royal Lane
Coppell, Texas

About this job

Are you bilingual and looking for a new career opportunity where you are rewarded for working hard but still want to have fun while making money? - then CMI wants YOU . The CMI Group is currently seeking BILINGUAL Center Representatives to become a part of our growing Downtown office team. We are looking for individuals that have excellent communication and listening skills, and share our company core values of creating a positive and healthy work environment.

Job duties

  • Help assist customers in resolving their past due cable television service accounts.
  • Responsible for negotiating payment arrangements on past due amounts.
  • Preserve/enhance our client’s reputation by maintaining high customer service and empathetic focus to our collection approach
  • Follow established CMI policies, procedures, and training guidelines.
  • Meet call center goals and productivity standards
  • Establish payment arrangements with a sense of urgency and set deadlines
  • Serve as an active member of the team contributing to a positive work environment
  • Preserve confidentiality and security of sensitive information
  • Assist in special projects as requested

Job Requirements:

  • No experience necessary. We will train
  • Must be able to type at least 25 words per minute
  • Results-oriented
  • Genuine desire to learn and succeed
  • Proficient on the computer
  • Bilingual a MUST
  • Must enjoy helping others
  • Strong work ethic and excellent attendance record
  • Must be able to work nights 3:00 pm to 11:00 pm including weekends. We offer two days off every week.

We are proud to offer the following benefit package to all our employees:

  • Casual Dress Code
  • Great pay with Awesome Bonus opportunities
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Plan with a CMI employer match
  • 100% Employee Owned - Employee Stock Ownership Plan
  • Employee Referral Bonuses
  • Fun Fridays
  • Team work Environment

Job Type: Part-time

Salary: $11.00 /hour

Requirements

Please contact Abby Ramirez at 972-862-4240 or email your resume to aramirez@thecmigroup.com