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in Bensalem, PA

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Hours Full-time
Location 342 - 19020
Bensalem, Pennsylvania

About this job

Objective:

The Human Resources and Recruitment Coordinator is expected to perform a variety of duties ranging from HR functions for home officed staff to the recruitment of caregivers. The HR and Recruitment Coordinator is expected to recruit, screen, hire, and onboard a staff of CAREGivers in order to provide the highest quality service to clients.

Primary Responsibilities:

  • Answer each employment inquiry in a friendly, professional and knowledgeable manner.
  • Develop and implement new recruitment strategies online and within the community.
  • Schedule and conduct applicant interviews in an efficient and professional manner.
  • Conduct reference checks, criminal background and motor vehicle check and drug screens on all caregivers and other employees.
  • Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
  • Schedule and conduct new employee orientation and all training including training
  • Monitor, mediate, and log all client and caregiver activity utilizing the software system.
  • Evaluate and update all orientation and training materials as needed
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with the franchise owner, colleagues, caregivers, clients and family members.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Education/Experience Requirements:

  • High school graduation or the equivalent
  • At least two years of related business experience
  • Must possess a valid driver's license

Knowledge, Skills and Abilities:

  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Must demonstrate knowledge of the senior care industry
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with the franchise owner, office colleagues, caregivers and the community
  • Must present a professional appearance and demeanor
  • Must have the ability to operate office equipment
  • Must be patient and congenial on the telephone
  • Must have computer skills and be proficient in Excel and Word
  • Must have the availability to work evenings or weekends as required
  • Must have the ability to perform duties in a professional office setting
  • Must have the ability to work as a part of a team
  • Must demonstrate excellent organizational skills
Salary
$15 to $20 per hour depending upon experience

Each Home Instead franchise is independently owned and operated.