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CNA/HHA for On-Call Coordinator Mon-Fri 5pm-9am
•30 days ago
| Hours | Part-time |
|---|---|
| Location | 704 - 02132 Boston, Massachusetts |
About this job
The Norwood office of Home Instead Senior Care is seeking a Weekend On-Call Service
Supervisor. This individual must be available EVERY OTHER FRIDAY starting at 5pm until TUESDAY 9AM.
The Weekday On-Call Service Supervisor will work closely with the Staffing Coordinators in the following way:
--Arrive at the Home Instead Senior Care office by 2pm on FRIDAY to go over schedules and to pick up on-call phone and laptop.
--Go over weekday schedule and any trouble spots that might arise with staffing coordinators
--Prepare on-call binder with all schedules and Client and CAREGiver rosters
--Transfer office calls to on-call cell phone
--Return to Home Instead Senior Care office TUESDAY morning by NOON to drop off cell phone and laptop.
--During the weekday, supervisor's responsibilities will include but not be limited to:
--Answering all incoming telephone calls and responding to them as needed.
--Communicate with CAREGivers and clients regarding scheduling as changes arise.
--Take messages and document all calls so office staff can respond if necessary during the
morning.
--Contact backup person when questions arise about clients or CAREGivers that require input
from regular office staff.
--Fill in on assignments that come open until a replacement CAREGiver is found.
Candidate needs to have excellent communication, organization and problem-solving skills.
CNA experience preferred. Also ideal for retired nurses looking for part-time work.
Supervisor. This individual must be available EVERY OTHER FRIDAY starting at 5pm until TUESDAY 9AM.
The Weekday On-Call Service Supervisor will work closely with the Staffing Coordinators in the following way:
--Arrive at the Home Instead Senior Care office by 2pm on FRIDAY to go over schedules and to pick up on-call phone and laptop.
--Go over weekday schedule and any trouble spots that might arise with staffing coordinators
--Prepare on-call binder with all schedules and Client and CAREGiver rosters
--Transfer office calls to on-call cell phone
--Return to Home Instead Senior Care office TUESDAY morning by NOON to drop off cell phone and laptop.
--During the weekday, supervisor's responsibilities will include but not be limited to:
--Answering all incoming telephone calls and responding to them as needed.
--Communicate with CAREGivers and clients regarding scheduling as changes arise.
--Take messages and document all calls so office staff can respond if necessary during the
morning.
--Contact backup person when questions arise about clients or CAREGivers that require input
from regular office staff.
--Fill in on assignments that come open until a replacement CAREGiver is found.
Candidate needs to have excellent communication, organization and problem-solving skills.
CNA experience preferred. Also ideal for retired nurses looking for part-time work.
Each Home Instead franchise is independently owned and operated.