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Hours Full-time
Location 451 - 76116
Fort Worth, Texas

About this job

Home Instead Senior Care in Fort Worth is seeking a full-time Human Resources Manager. We are in need of a self-starting individual who can attract and hire caring individuals to provide home care services to seniors in their home. This person will possess excellent written and verbal skills and work well with a professional office team. If you are organized, professional, and believe in our core values, we invite you to submit your resume to us and let's talk about a possible fit for you.

You can expect to work with a team that is dedicated to the needs of the seniors we serve. You will be encouraged to contribute to a growing business and ensure we are hiring and developing the best CAREGivers available. You will be part of a team that takes seriously the reputation of the business we do and prides itself on the quality we provide. You can expect support in your success and you will work closely with individuals on guiding the company to our growth goals.

Primary Responsibilities:

  • Reflect the core values of KangaRew, Inc. d.b.a. Home Instead Senior Care #451
  • Answer each employment inquiry in a friendly, professional and knowledgeable manner
  • Develop and implement new recruitment strategies within the community to include career fairs and sponsored events
  • Schedule and conduct applicant interviews in an efficient and professional manner
  • Create and maintain all employment records including but not limited to I-9 form, application, background checks, drug testing, and all other employment related documents
  • Conduct character reference, criminal background and motor vehicle checks on all CAREGivers as well as checking the EMR registry, criminal background, drug screen and motor vehicle checks annually.
  • Schedule and conduct CAREGiver orientation and all training including, Basic CAREGiver Training, Safety CAREGiver Training, Personal Care and all Specialized CAREGiver Training.
  • Ensure CAREGivers are in compliance with company policies. Counsel and discipline CAREGivers when needed, including termination.
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers
  • Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service
  • Enter and maintain accurate client and CAREGiver records in ClearCare
  • Be proficient and accurate in use of the ClearCare system
  • Produce designated reports for the business
  • Plan and successfully execute CAREGiver meetings

Secondary Responsibilities:

  • Prepare and publish communications to CAREGivers within the deadline
  • Assist in the monitoring compliance for local and federal labor and safety laws including HHSA, EOE, ADA, FMLA, and OSHA
  • Evaluate and update all orientation and training materials as needed
  • Log telephone conversations daily and read CAREGiver and client logs
  • Conduct service inquiries and prepare and send brochures and appropriate resources to inquiries as needed
  • Be point of contact to conduct client/CAREGiver introductions as scheduled
  • Back up scheduling duties as needed
  • Perform any and all other functions deemed necessary

Knowledge, Skills and Abilities:

  • This position must have an understanding of and uphold the policies and procedures established by KangaRew, Inc., d.b.a. Home Instead Senior Care #451
  • This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • This position must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Knowledge of the senior care industry
  • Ability to organize and prioritize daily, monthly and yearly work
  • Ability to establish good working relationships with management, colleagues, CAREGivers and the community
  • Ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Ability to present a professional appearance and demeanor
  • Ability to operate office equipment
  • Must be patient and congenial on the telephone
  • Must have computer skills and be proficient in Excel and Word
  • Ability to work evenings or weekends as required
  • Ability to perform duties in a professional office setting
  • Ability to work as a part of a team
  • Ability to demonstrate excellent organizational skills
To inquire, please send your Resume with your salary requirements to becky.guernsey@homeinstead.com

Each Home Instead franchise is independently owned and operated.