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in El Cajon, CA

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Hours Full-time, Part-time
Location El Cajon, CA
El Cajon, California

About this job

Job Description

JOB DESCRIPTION:

Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1.     Provides guests with service by acknowledging and welcoming guests entering the casino and buffet areas, promptly entering information into the point of sale system, taking beverage orders, collecting and processing payment and returning change, if applicable following established procedures, seating guests and responding to guest requests. - 70%

2.     Promotes guest relations by acknowledging guests, walking guests to the table, offering appropriate information, menu knowledge, knowledge of up to date promotional contests, giveaways, concerts, providing related assistance, and treating guests in a friendly and courteous manner. - 10%

3.     Provides accounting of transactions during shift by entering cash transactions in to point of sale system, counting currency, logging guest discounts, vouchers, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food services  management team.   -10%

4.     Maintains safe and sanitary dining areas by cleaning surface areas, picking up used plates, cups and utensils, disposing of trash, wiping down tables and resetting tables. - 5%

5.     Ensures server stations are stocked and clean by completing and submitting supply requisitions, placing delivered water, food supplies, cups and condiments in the server stations, polishing and rolling silverware, setting tables, and cleaning coffee machines, soda machines, sinks, shelves, counters and cashier stations according to established procedures. - 5%

Job Specifications:
Education and Experience:
Essential:

  • High School Diploma, High School Certificate of Completion, or G.E.D.
  • Current Food Handlers Card

Desirable:

  • Guest or Hospitality Service experience
  • Buffet experience
  • Cash handling experience
  • Food Server experience
  • Casino experience

JOB REQUIREMENTS

 Job Specifications:
Skills and Knowledge:
Essential:

  • Ability to interact effectively with guests and team members
  • Working knowledge of point of sale system
  • Ability to recognize counterfeit monies
  • Ability to perform simple mathematical calculations
  • Ability to complete forms and documents
  • Ability to appear for work on time
  • Ability to work in a smoking environment
  • Ability to communicate effectively in the English language
  • Ability to maintain professionalism and composure
  • Ability to understand verbal directives and written instructions
  • Ability to accept constructive criticism
  • Ability to routinely lift and carry 25 pounds
  • Ability to bend, stoop, push and pull

Desirable:

  • Multi Lingual

Supervisory/ Managerial Accountability:
Direct:   None
Indirect:     None

Company Description

World-class gaming, right here in the heart of San Diego. From 2,000 video or reel slots, table games, bingo, poker, Asian table games, roulette and craps, Sycuan Casino is the best casino southern California has to offer for true gamers. Breathe easy in our non-smoking casino wing on the first floor including an array of table games, and over 750 slot machines.