Retail Store Manager

We are the largest and fastest growing supplier of uniforms and equipment to public safety professionals with a national presence in more than 40 locations across the nation.

Galls is your reliable source for quality, in-stock public safety equipment and apparel. Each year, over one million men and women trust us to supply their essential gear and supplies. With over 45 years in the industry, it's easy to see why. Simply put, we are THE Authority in Public Safety. Galls is proud to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment and solutions combined with great customer service.

Our employees are eligible for:

• FULL BENEFIT PACKAGE INCLUDING MEDICAL/DENTAL/VISION COVERAGE

• LIFE AND DISABILITY INSURANCE

• VACATION AND PERSONAL TIME

• PAID HOLIDAYS

• 401K PLAN

• EMPLOYEE DISCOUNT
• OFF EVENINGS MON - SAT OFF SUNDAYS (GREAT WORK LIFE BALANCE)

Summary:

Store Manager will provide effective leadership for assigned Retail Store. Responsible for store P&L: driving revenue growth; market growth and market share; and for effectively managing expenses, profitability and customer satisfaction/experience. Will be held accountable for an operating plan that is consistent with these strategies and principles and that delivers the expected results.

Essential Functions (Areas of Responsibility):

• Accountable for meeting or exceeding sales, margin and profitability goals.
• Collaborate with all Galls functional teams to develop and implement store strategies and practices.
• Collaborate with the sales and contract management teams to ensure store can perform and satisfy customer expectations.
• Collaborate with the corporate merchandising team to develop and implement a store merchandising and product strategy. Help build strong vendor alliances and provide feedback with regard to effectiveness of merchandising plans that are implemented.
• Collaborate with corporate marketing to develop/implement monthly promotional email campaigns per customer base and additional marketing plans.
• Collaborate with inventory management team to maximize the return on inventory investments. Accountable for meeting inventory objectives and effectively managing loss prevention goals.
• Responsible for providing an annual sales and operations plan and providing quarterly updates, revisions and modifications to the plan.
• Develop and implement consistent operating processes that are aligned with the overall retail strategy. Conduct audits within store to insure effective operations.
• Assist in selection, development and evaluation of team members. Establish and manage performance goals for each team member and provide regular performance feedback.
• Provide effective training and accountability for staff on GQ operating system, customer service principles, cash management procedures and safety/loss prevention etc.
• Effectively operate and maintain a back of house warehouse process.

Qualifications:

• Proven ability to manage all aspect of a retail operation-General Manager or Store Manager experience required
• Experience leading, coaching and developing a retail staff /
• Financial Acumen with proven track record in managing and tracking retail expenses and profitability
• Strong Computer Skills – must be able to operate all aspects of “GQ” (internal sales/inventory/production system).
• Specialty Retail and/or market/industry knowledge preferred (law enforcement, fire, private security, military)
• Able to contribute to strategic planning process and show knowledge about opportunities/risks for the business
• Possess decision making skills; able to assess issues and resolve any problems
• Customer Service Skills to include listening, negotiation and communication skills to resolve any issues/concerns
• Demonstrate flexibility and ability to multi-task.

Education/Experience:

• Four Year Degree or Equivalent Management, Sales experience preferred
• Strong experience and proven track record in Retail Management, Operations, Leadership, Sales and excellent Customer Service experience in large account management

Galls is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call 859-266-7227 with the nature of your accommodation request and include the Galls location and the title of the job opening.