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Hours Full-time, Part-time
Location Murphy, NC
Murphy, North Carolina

About this job

JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

* Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

* Greet guests; seat them in restaurant according to rotation schedule

* Tabulate bills using calculators, cash registers, or optical price scanners

* Receive payment by cash, credit cards, comps, or automatic debits

* Issue receipts, refunds, credits, or change due to customers

* Record tips from credit cards, automatic debits and comp customers

* Keep work area neat and clean

* Assist customers by providing information and resolving their complaints

* Balance register at end of shift

* Build relationships with customers

* Delight our guests with outstanding service

* Ensure service recovery activities

* Maintain clean and orderly checkout areas and complete other general cleaning duties

* Assist in clearing, cleaning and resetting tables

* Exhibit sound decision-making with emphasis on motivating team and maintaining high morale

* Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions

* Adhere to regulatory, departmental and company policies/procedures in an ethical manner

Qualifications:

* MINIMUM QUALIFICATIONS:

* High school diploma or G.E.D. required

* Six months prior food service experience preferred

* Must demonstrate the following essential knowledge and skills:

* Able to attend to multiple priorities simultaneously

* Legible handwriting

* Ability to add, subtract, multiply, or divide quickly and correctly

* Ability to talk to others to convey information effectively

* Willing to learn and be adaptable with attention to detail/observant

* Documented teamwork behaviors and attitudes

* Neat, professional appearance with excellent personal hygiene

PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS:

* Must be able to stoop, bend, reach, kneel, twist and grasp

* Must be able to have continuous use of hands and arms

* Must be able to be on feet for 8 hour shift

* Must be able to respond to visual and aural cues

* Must be able to read, write, speak and understand English

* Must be able to tolerate area containing varying noise and temperature levels, illumination, vibration, crowds and air quality including second hand smoke

* Must be able to work a flexible schedule including weekends, evenings and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 1.12.15