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in Harbor City, CA

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Hours Full-time, Part-time
Location Harbor City, CA
Harbor City, California

About this job

Description: Under supervision, provides clerical support to the department, types various correspondence and documents, orders supplies, answers department phones, maintains files, and provides reception for designated areas.

Essential Functions:

* Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

* Performs a variety of clerical duties; including but not limited to staffing, schedules, MD payroll, employees timecard recording, etc.

* Provides telephone reception.

* Takes and returns messages.

* Assists members in obtaining medical services.

* Completed forms associated with member services.

* Provides member/family/visitor instruction and information as directed.

* Uses computerized systems to enter and retrieve member data.

* Assists in the tracking of member appointments.

* Books appointments.

* Assists in Quality Improvement projects as directed.

* Promotes quality of service by serving as a resource to members/visitors.

* Orders and maintains equipment and supplies.

* Supports the philosophy and complies with the policies and procedures of the organization.

* Apply correct medical terminology, format and abbreviations.

* Type medial and research papers for publication.

* Create graphs and charts.

* Collect and compile cumulative data and statistics.

* Complete worksheets by tallying activities.

* Construct statistical tables.

* Assign and monitor work priorities.

* Conduct periodic desk audits to identify backlog conditions.

* Provide functional direction to assigned staff.

* Review assigned work for accuracy and completeness.

* Recommend procedure changes.

* Train and orient new and less experienced personnel.

* Serve as a resource person to co-workers by answering procedure questions and assisting in problem solving.

* Participate in special projects.

* Establishes and maintains courteous, cooperative relations with the public, patients and other personnel.

* Promotes, ensures and improves, customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality of service.

* Performs other related duties as required.

Internal Bidding Period: 11/22/2017 to 11/28/17

Pay Grade: 14

Basic Qualifications:

* Generic: One (1) year of general clerical experience within office/medical center.

* High school diploma or GED.

* Typing 35 wpm. Typing must be current within one (1) year. Please contact Human Resources for testing.

* Demonstrated verbal and written skills, including good organizational skills.

* Materials Management: One (1) year experience with CRT, perpetual inventory, contact experience with vendors, purchasing and accounts payable.

* High school diploma or GED.

* Typing 50 wpm. Typing must be current within one (1) year. Please contact Human Resources for testing.

* Demonstrated ability to order hospital supplies.

* Demonstrated ability to maintain filing systems and records.

* Demonstrated ability to perform mathematical /arithmetic operations, basic accounting procedures and read for comprehension.

* Demonstrated ability to read and interpret computer-generated reports.

Notes:

* This is an on call position, days, start and end hours may vary based on operational needs.

Primary Location: California,Harbor City,Normandie North 2 Medical Offices 25965 S. Normand Scheduled Weekly Hours: 0 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 6:30 AM Working Hours End: 5:00 PM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: United Healthcare Workers - West Job Level: Entry Level Job Category: Administration, Clerical and Support Services Department: Adult Primary Care Travel: No

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