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Hours Full-time, Part-time
Location Spokane, WA
Spokane, Washington

About this job

Job Summary:
Rockwood South Hill is looking for a motivated wait staff to join our team. We operate an upscale dining area. We need wait staff with prior serving experience to provide excellent, timely service to our residents and their guests'. Our wait staff typically work four hour shifts, but we do have some full-time positions available. Rockwood expects you to arrive on time to your shift, smile for our residents, and respond to guest inquiries in a timely manner. To excel in this position, you need a high level of customer service skills and a willingness to meet guests' needs quickly and politely. Non tip, competitive wages.

Job Functions:
  • Take and process guests' orders in a timely fashion.
  • Able to maintain a clean and orderly station.
  • Memorize menus and modifiers for on-demand recitation.
  • Up-sell desserts and drinks as appropriate for individual guests and parties.
  • Manage large groups quickly and efficiently through attentive service and precise order taking.
  • Maintain a casual upscale dining atmosphere and handle guest complaints/ requests quickly.
Requirements:
  • 2+ years wait staff experience.
  • Excellent customer service.
  • Able to pass a criminal background check.
  • Current Washington State Food Handlers permit.
  • MAST training within 60 days of employment.
  • At least 2 positive references from previous employer (hospitality industry preferred).
  • Comfort with POS computer system.
  • Neat, well- groomed appearance.
  • Ability to work well under intense time pressure.
  • Dedication to on-time arrivals for scheduled shifts.
  • Willingness to be a part of, and work well with a team.
Benefits:

All employees regularly scheduled to work at least 20 hours a week, or 80 hours per month, and have completed 90 days of employment are eligible for the following benefits:
  • Medical/Dental Insurance
  • Paid Sick Leave and Vacation
  • Compensated Personal Leave
  • 6 Paid Holidays and 2 Personal Holidays Per Calendar Year
  • Holiday Pay
  • Group Life Insurance
  • Jury Duty, Bereavement Leave, and Military Leave
We operate two Life Plan Communities, Rockwood South Hill and Rockwood Hawthorne. We have been serving seniors for over 50 years. Incorporated as a not-for-profit organization, our focus is always on doing what's right for our residents and staff.