Front Desk Agent - La Quinta Inn Floresville

La Quinta Inn & Suites Floresville Hotel is the ideal location for visitors to south Texas, and the greater San Antonio area. If you're in town for an oil and gas job, we are located on Highway 181 in the middle of the Eagle Ford Shale exploration area. We're also convenient to other businesses such as the Connally Memorial Medical Center, Texaloy Foundry, Promised Land Dairy, Walmart, and the Wilson County Court House. There's plenty to see and do in both Floresville and nearby San Antonio, and we're accessible to both locations.
The La Quinta Inn Floresville has a great opportunity to join our team as a Front Desk Agent.

* Responsible for counting cash, and maintaining accuracy of issued cash drawer at the beginning and end of each scheduled shift.
* Daily checks the front desk log for problems, special requests, etc.
* Greets, registers, and assigns rooms to guests.
* Transmits and receives telephone messages when necessary.
* Works closely with the reservations department to ensure arrival dates on reservations are correct.
* Communicates all information to the following shift to ensure a smooth transition.
* Works closely with all hotel departments to ensure the highest quality of customer service.
* Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
* Responsible for completing all required shift paperwork and reports as assigned by management.
* Responsible for completing all end of shift cash closing procedures.
* Keeps records of room availability and guests' accounts.
* Computes bill, collects payment, and makes changes for guests.
* Makes and confirms reservations.
* Posts charges such as room, food, liquor, or telephone to ledger.
* Completes daily-required shift checklists.
* Must wear required uniform. Must maintain a neat, clean and well-groomed appearance.
* Performs other duties as assigned by management.