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Hours Full-time, Part-time
Location Bend, OR
Bend, Oregon

About this job

Help Desk Specialist

PrideStaff, a recruiting firm specializing in staffing for Central Oregon businesses, is seeking a Help Desk Specialist for a dynamic Bend company. We are recruiting for someone who is energetic, has a high customer service aptitude and enjoys working in a fast paced team environment. The starting pay and benefits for this position are highly competitive for Central Oregon.

Responsibilities include:
  • Assisting team members with computer related difficulties
  • Maintain outgoing, friendly, and positive attitude
  • Remote log in to set up programs on desktops
  • Install, upgrade, and troubleshoot printers, scanner, desktop, hardware and software.
  • Proactively monitor workstation and phones to keep up with ongoing issues
  • Resolve general questions over the phone
  • Work in a fast paced, learning environment
  • Document each action conducted throughout the day
  • Other duties as assigned
Requirements include:
  • Must have customer service experience
  • Desire to be a problem solver
  • Excellent verbal and written communication skills
  • Technical aptitude
  • Experience with MS Word and Excel
  • Understanding of basic office skills
  • Typing speed of 45 WPM
  • Recent and relevant work experience
Supervision: This position has supervision. Teamwork is essential to work towards a common goal.

Basic working conditions: The employee must have their own method of dependable transportation and work full time. The employee must be able to work successfully in a team. The employee must be able to stand, stoop, or crouch for long periods of time.

Company Overview

PrideStaff can offer you a wide-range of rewarding career options. PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you.