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Customer Service Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Kelly Services -23669 Hampton, Virginia |
About this job
Job Description:
Are you currently looking for work and have prior clerical and claims experience in a healthcare setting? We would like to speak with you!
Our customer located in Hampton, VA has immediate openings for Representatives who want to provide stellar customer service to multiple states. These are long term temporary to hire opportunities.
*****BILINGUAL POSITIONS ALSO AVAILABLE*****
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our client is the chosen Enrollment Broker for multiple states, and for each state initiative to transition low-income health care recipients into managed care to enhance the health care services provided to the states citizens. As the Enrollment Broker our client and its representatives will provide education, outreach and enrollment services to help members make informed decisions when choosing a Care Management Organization and Primary Care Provider. In addition, will provide high quality customer service by operating our Customer Contact Center including a call center and web based transactions to quickly and accurately respond to customer inquiries. Our client is committed to helping the citizens of each state make an informed and seamless transition into managed care.
Qualifications:
Education/Experience:
High School Diploma or GED.
Minimum one year of customer service experience.
Knowledge, Skills & Abilities:
Knowledge of medical terminology preferred.
Excellent communication, telephone, organizational, problem solving skills.
Strong PC skills including MS Word and Excel, and Lotus Notes.
Ability to accurately type 30 wpm.
Government Security/Clearance/Citizenship Requirements:
This position requires U. S. citizenship.
Hours for this position are between 0830 - 1700 Monday through Friday. Pay rate is $12.00 - $12.50 per hour.