Mahina Regional Manager - Retail

For Mahina, building the ultimate boutique has been an absolute labor of love. It was our goal to create a store that evokes a feeling of shopping your most fashion-forward friend's closet; a perfectly edited collection of soft, breezy sundresses, wearable tops and subtle-yet-striking accessories, just ripe for the picking. And we've always tried to keep things from being too expensive, so that dress you just have to have is never out of reach. Maybe that's why we've been voted Maui's "best boutique" for ten years running (2008 to 2017) by the readers of Maui Time Weekly.

We opened the first Mahina in June of 2006 in Paia, on Maui's North Shore. Since then we've grown to twelve stores across four islands (Maui, Oahu, Big Island and Kauai).

As we continue to grow we are looking for a controller to assist us with the following set of responsibilities.

Regional Manager

The Regional Manager is tasked with supervision of the Store Managers and the operational practices of all retail locations (throughout four major Hawaiian Islands) to ensure each run smoothly. She/he is required to visit stores on a regular rotation, manage the overall sales goals, accomplishments and strategies of each location and store manager.

Relationships

The Regional Manager reports to and works with the COO to plan and meet goals set out by the executive team.

Qualifications

· 4 years of increasing experience in retail management; including minimum 2 year’s experience as a Store Manager

· Overnight and daily travel is required

· High degree of proficiency MS Office Suite, & Internet applications

· Strong analytical, prioritizing, interpersonal, problem‐solving, presentation, budgeting, project management (from conception to completion), & planning

Essential Responsibilities

· Interview, hire, coordinate and lead store managers

· Motivate staff throughout all stores and create an engaged workforce

· Model and utilize leadership training skills to create a professional working environment of collaboration.

· Assist Human Resource Manager to accomplish objectives by utilizing the recruitment and training specialists.

· Meet sales objectives by contributing action plans in collaboration with store managers

· Manage production, productivity and quality within all departments - Sales/Process, point of sale (POS), Recruiting, Human Resources, Merchandising and Inventory.

· Communicating job expectations throughout team; planning, monitoring, and reviewing job contributions monthly and annually.

· Managing compensation plans of all store managers with COO

· Enforcing policies and procedures with the assistance of department leaders

· Maintain all budgets within each store with the store managers

· Implementing and maintaining customer-service standards throughout all stores

· Managing any company wide change of considerable importance with the assistance of COO

· Maintains and expands customer base by building rapport and identifying new customer opportunities

· Administration of all companywide social media platforms

· Work with Creative Director to maintain overall store aesthetic

· Maintain the overall appearance and functionality for each store location to an optimal level

· Serve as the point of communication to the COO for all retail store needs

Essential Skills and Abilities

• Strong verbal and written communication skills

• Demonstrated collaborative skills and ability to work well within a team

• Ability to work with and influence peers and senior management

• Ability to work in a fast‐paced and deadline‐oriented environment

• Self‐motivated with critical attention to detail, deadlines and reporting