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Hours Full-time, Part-time
Location Rutherford, NJ
Rutherford, New Jersey

About this job

To achieve marketing, sales, profitability, and quality service goals for the restaurant by executing marketing strategies, providing quality service to the customers and employing leadership and managerial skills effectively.

Develops short term and long-term financial and operational plans for the restaurant, which support the overall objectives of Concord Hospitality.

Monitors the performance of the restaurant through verification and analysis of customer satisfaction systems and
financial reports. Initiates corrective action.

Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints.
Initiates corrective action.

Implements and maintains sales/marketing programs.

Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the
restaurant.

Implements and maintains effective two-way communication systems which reach all employees.

Develops new programs, which result in an increased level of customer satisfaction and operational excellence.

Manages in compliance with established company policies and procedures, along with local, state, and federal laws
and regulations.

Performs other related duties as required.

Suggests and implements revenue generating programs that provide maximum price value to the guest.

Teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer
expectations.

Ensures staff demonstrates technical skills; conducts technical training on a regular basis.

Updates staff on regular basis on menu highlights.

Monitors presentation of food product and reviews areas of concern with the Sous Chefs and Line Cooks.

Ensures that restaurant is clean and ready for customers at all times.

Monitors service and teamwork on a regular basis and counsels associates on both aspects.

Ensures that staff is utilizing up selling techniques while providing customer service.

Accommodates group bookings by adhering to proper banquet techniques.

Utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of
direct reports.

Conducts effective employee meetings and counseling sessions.

Participates in weekly staff meetings.

Interviews, hires, orientates, and trains qualified applicants.

Keep immediate supervisors promptly and fully informed of all problems or unusual matters of significance.

Make business decisions based on production reports, similar facts, own experience, and personal opinion.

Ensure a safe and sanitary work environment for all associates and guests.

Maintain and enforce all SOP and service standards.

Completely direct the operational efforts and strategies of all restaurant outlets.

Provide for an effective discipline orientation for new supervisors using use records, menus, and appropriate
reference manuals.

Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Concord Hospitality’s
Handbook.

Ensure forecast information is evaluated and utilized to make sound business decisions.

Oversee development and execution of the marketing plan in each outlet.

Continually develop innovative programs and incentives to maintain our competitive edge.

Solicit feedback from guests and associates through personal contact and surveys.

Ensure that all administrative functions are performed accurately and on a timely basis.

Challenge supervisors to staff correctly based on forecasted business.

Oversee engineering and implementation of menus to coincide with marketing plan.

Ensure that all managers and supervisors are well versed in all legal aspects of their jobs.

Develop local contacts in the community for public relations purposes.

Maintains safe working conditions within department and hotel.

Knows department fire prevention and emergency procedures.

Learns, understands, and refers to the Standard Operating Procedures.

Evaluates staff performance on a ninety day, and annual basis.

Conducts self to reflect the high standards of professionalism within the Concord Hospitality organization.

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company
policies and procedures to achieve the overall objectives of this position.

I have read and accept the responsibilities described in the above job description.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Requirements

Well recognized hospitality company seeking a Food & Beverage Director in the Northern New Jersey Market to oversee the Restaurant/Lounge/Banquet departments as well as the Kitchen. This candidate needs to possess 5+ years hotel Food & Beverage experience. Have experience as a Chef as well as possess Food & Beverage Operations experience. This is an advanced level position providing mentoring and coaching to the existing food & beverage team. This is also a “hands on” position and the ideal candidate must be able to step in and work in any of the above mentioned areas including the kitchen.
The Food & Beverage Director will be responsible for managing the operations of all Food & Beverage outlets to deliver an excellent Guest and Team Member experience. The position would also be required to manage, train, and develop team members and work within all budgeted guidelines. Position is responsible for long and short-term planning and day-to-day operations of the food and beverage outlets/departments. Ideal candidate has strong work ethic with an eye for details as well as provides excellent client services. Must be self-motivated and proactive in leading this team
Successful track record in people management skills
Good accounting and organizational skills
Good knowledge of food and beverage product & service
Out of the box mentality and willingness to explore new avenues for revenue generation Must exemplify great leadership, professional attitude, and be comfortable in mentoring and leading a Food & beverage team.
Hiring company offers competitive salary with full benefit package including dental/vision and life insurance plus 401K, tuition reimbursement and reward/recognition programs. Current leaders value the company training programs and strong associate culture where work is valued and advancement opportunities are available.

Requirements:
Must have prior Food & Beverage experience including kitchen and operations– no exceptions