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Hours Full-time, Part-time
Location Novi, MI
Novi, Michigan

About this job

Group Sales Manager (SMERF Market)

Start Your Journey With Us

Live life to discover something extraordinary. Discover the Renaissance Baronette Hotel Novi Michigan.

We are looking for someone who wants to bring their personal style to every experience, and share it with each and every guest. Sound like you? Then our Group Sales Manager opportunity could be the right fit!

JOB SUMMARY:

We have an exciting opportunity for a Group (S.M.E.R.F) Sales Manager at the Renaissance Baronette Hotel. If you are a talented professional, passionate about creating extraordinary experiences, then we could be your perfect hotel.

Here’s a snapshot of the role and its key responsibilities:

S.M.E.R.F market
Managing existing and developing a new portfolio of group accounts
Sales calls, tours of the property / site inspections
Representation at key trade shows, community involvement and events
Meeting / exceeding your goals on all levels
Manages and develops relationships with key internal and external customers
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Executes and supports the company's customer service standards
Provides that excellent customer service consistent with the daily service basics of the company
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Participates in lobby lizard programs and other ways to build relationships
We’ll be hiring a candidate that has:

Excellent written and verbal communication skills
Hotel sales experience / knowledge – preferable 2 to 3 years in group sales
Ability to reach targets & develop dynamic sales strategies
Strong systems knowledge
If you’ve got authentic style, natural curiosity and a warm way with people then you’re in the right place. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

We offer a competitive wage with benefits package and bonus program.

We are a equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.