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in Houston, TX
Recreation Attendant - Part-time
•30 days ago
Hours | Part-time |
---|---|
Location | 600 La Toretta Boulevard Houston, Texas |
About this job
La Torretta Lake Resort & Spa
Primary Responsibility
Ensure all guests, of all ages, have a great experience at our resort and are provided a clean, safe and entertaining environment while staying with us. Associates will be required to perform any other job-related duties assigned by their supervisor.
Essential Job Functions
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas; ie pool towels, bathrooms, walkways and any trash around the pool area.
- Maintain complete knowledge at all times of hotel features/services, hours of operation and recreation pricing.
- Meet with Supervisor to review daily assignments and priorities.
- Maintain the safety of the patrons in and around the pool
- Represent maintain a professional attitude
- Communicate and enforce all pool regulations and pool rules in a personable and professional manner
- Communicate any potentially dangerous elements of the facility to the Aqua Park Manager
- Attend all scheduled staff meetings
- Participate in and help facilitate staff training
- Perform patron surveillance with a rescue tube from the stand
- Remain alert and use all senses while guarding
- Work as a team with other lifeguards during special events
- Record daily participation numbers and complete daily activity reports
- Test the water, record results and report imbalances to the Enginering
- Set up the pool for various activities such as laps, classes, etc.
- Be able to respond to an emergency and contact/activate EMS
- Handle all incidents in a manner appropriate to your training
- Complete all injury reports in black or blue ink
- Perform other duties as assigned
- Promote positive guest relations to all individuals enjoying the aqua park.
- Inform management immediately when more products need to be purchased.
- Set up and breakdown of events.
- Must work well with kids of all ages and adults.
- Must be able to work nights, weekends and holidays. No requests for weekends or holidays are guaranteed from May 1 – Sept 10.
- Must maintain proper appearance and hygiene standards.
- Must be able to walk, run , sit and stand for continuous periods of time over an 8 hour shift in all types of weather conditions
- Assist in overseeing the pool and its activities/games
General Skills/Qualifications
- Must be a service minded individual with a positive attitude who truly enjoys helping others.
- Must be quick on their feet and adept at handling stressful situations seamlessly.
- Must be able to stand for up to 8 hours.
- Must enjoy working with children and families.
- Must have a flexible work schedule with an understanding that working weekends, holidays and evenings are required.
- Must be able to lift up to 50 pounds
- Must know how to swim
- Must be able to obtain first aid/CPR certification
This position is primarily in the pool area .
Requirements
Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.