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Channel Loyalty Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Olathe, KS OLATHE, Kansas |
About this job
With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Looking to work for a company that provides benefits, paid training, and temp to perm opportunities? Apply today for the Channel Loyalty position in Olathe, KS with Staff Management | SMX. This position provides support for business-related requests by responding to requests via phone, e-mail, and Enterprise Resource Planning (ERP) systems. Channel Loyalty Representatives provide support via exceptional service, pre-purchase support, technical support and problem resolution.
Industry: Customer Service/Call Center.
Duties: Gather and document service request information through Enterprise Resource Planning (ERP) software. Complete troubleshooting and following documentation on return and warranty claims and escalate as necessary. Process time sensitive orders and requests. Proactively communicate to customers in regards to orders, products, and customer account information.
Employment Types: Full Time, Temporary or Contract.
Recruiting Center: Staff Management, 2119 E Kansas City Rd, Olathe, KS 66061.
Work Location: Staff Management, 2119 E Kansas City Rd, Olathe, KS 66061.
Job Types: Call Center, Customer Service Rep.
Shifts: 1st Shift.
Attributes: Background Check, Drug Test, Must be at least 18 years old.
Benefits: Casual Dress Code, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance.
Education Required: HS Diploma or GED.
Starting Wage: $13.52.
Pay Rate: Pay Rate 13.52.
Required Skills:
Ability to read and comprehend detailed instructions, correspondence, and memos in English. Ability to write detailed correspondence in English. Ability to effectively present information over the phone or via e-mail. Knowledge of commonly used concepts, practices, and procedures in a call-center environment. Must be proficient in Microsoft Office programs and a working knowledge of operating a computer in a Microsoft Windows environment. Gather and document service request information through Enterprise Resource Planning (ERP) software. Complete troubleshooting and following documentation on return and warranty claims and escalate as necessary. Process time sensitive orders and requests. Proactively communicate to customers in regards to orders, products, and customer account information. Ability to read and comprehend detailed instructions, correspondence, and memos in English. Ability to write detailed correspondence in English. Ability to effectively present information over the phone or via e-mail. Knowledge of commonly used concepts, practices, and procedures in a call-center environment. Must be proficient in Microsoft Office programs and a working knowledge of operating a computer in a Microsoft Windows environment.
HS Diploma or GED
Looking to work for a company that provides benefits, paid training, and temp to perm opportunities? Apply today for the Channel Loyalty position in Olathe, KS with Staff Management | SMX. This position provides support for business-related requests by responding to requests via phone, e-mail, and Enterprise Resource Planning (ERP) systems. Channel Loyalty Representatives provide support via exceptional service, pre-purchase support, technical support and problem resolution.
Industry: Customer Service/Call Center.
Duties: Gather and document service request information through Enterprise Resource Planning (ERP) software. Complete troubleshooting and following documentation on return and warranty claims and escalate as necessary. Process time sensitive orders and requests. Proactively communicate to customers in regards to orders, products, and customer account information.
Employment Types: Full Time, Temporary or Contract.
Recruiting Center: Staff Management, 2119 E Kansas City Rd, Olathe, KS 66061.
Work Location: Staff Management, 2119 E Kansas City Rd, Olathe, KS 66061.
Job Types: Call Center, Customer Service Rep.
Shifts: 1st Shift.
Attributes: Background Check, Drug Test, Must be at least 18 years old.
Benefits: Casual Dress Code, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance.
Education Required: HS Diploma or GED.
Starting Wage: $13.52.
Pay Rate: Pay Rate 13.52.
Required Skills:
Ability to read and comprehend detailed instructions, correspondence, and memos in English. Ability to write detailed correspondence in English. Ability to effectively present information over the phone or via e-mail. Knowledge of commonly used concepts, practices, and procedures in a call-center environment. Must be proficient in Microsoft Office programs and a working knowledge of operating a computer in a Microsoft Windows environment. Gather and document service request information through Enterprise Resource Planning (ERP) software. Complete troubleshooting and following documentation on return and warranty claims and escalate as necessary. Process time sensitive orders and requests. Proactively communicate to customers in regards to orders, products, and customer account information. Ability to read and comprehend detailed instructions, correspondence, and memos in English. Ability to write detailed correspondence in English. Ability to effectively present information over the phone or via e-mail. Knowledge of commonly used concepts, practices, and procedures in a call-center environment. Must be proficient in Microsoft Office programs and a working knowledge of operating a computer in a Microsoft Windows environment.
HS Diploma or GED
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