Human Resources Manager

JOB SUMMARY:  

As a Human Resources Manager, you will work in fast paced, ever-changing, environments to support internal staff members and temporary associates.  You’ll be responsible for direct support of numerous client locations and partner with corporate headquarters as needed. You will be the main point of contact for associates, on the front line, addressing concerns and ensuring a positive associate experience.  Flexible schedules are needed to support 24x7 facilities.  You will be a cross-functioning member of the teams, able to support operations, safety, and recruiting as needed.  To be successful in this role, you will understand the importance of positive employee relations and consistency.  You should be incredibly detail oriented, well organized, and know the importance of following up. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

Employee Relations –

• Sounding board for internal staff members and temporary associate concerns.

• Drives a customer centered culture throughout their team by building relationships with internal and external business partners for our enterprise client, major accounts, and our retail accounts.
• Address associate and staff member concerns appropriately and in a manner that supports both the concerned individual and the company.
• Conduct and/or manage investigations of staff and associate complaints occurring in your locations or as delegated from Corporate HR. 
• Actively engage with associates and staff by walking the production floor to engage with associates and staff in a positive and friendly manner seeking out feedback and addressing concerns.
• Assist in organizing and producing documents for EEO charges, wage claims, disability accommodations and related regulatory inquiries.
• Complete weekly, monthly, and year end reports utilizing ER data from HRIS systems.  Analyze data for trends and outliers that need to be addressed.  Communicate findings, contributing factors, and potential solutions to Integrity leaders and Client managers and develop action plans for your locations.
• Understand and adhere to established KPIs for the overall company and HR Team.
• Work with location managers to create and implement proactive employee relations programs that elevate overall associate and internal staff morale.

Consulting –

• Provide guidance and training to staff members on HR topics; employment law, state and federal regulations, ER practices, company and client policies / procedures.
• Regularly partner with location leaders on performance management and staff development, identifying barriers to success and developmental opportunities.
• Build relationships with Client HR and Client managers through daily interaction and weekly meetings.   Provide them the guidance and support needed to address HR concerns, trends or investigations and ensure your partnership is contributing to their success.  Work with Client and Integrity leaders to meet Client requests.
• Conduct auditing of the recruiting and onsite offices in regards to policies, procedures, and process to ensure they are following all standard guidelines and processes.
• Development and delivery of HR related training to educate internal staff on policies, procedures, employment law, federal regulations, and best processes/practices.
• Participate in cross-functional teams and projects focused on improving our strategies, processes, technology, training and plans for future growth.

Travel –

• Maintain a regular travel schedule (50% - 75%) that allows you to complete in-person visits to all locations in each market you support.  Extended travel may be needed to support new locations or business priorities.
• Work in field positions (Safety, Recruiting, or Onsite Operations) as needed to ensure we are meeting Client and Associate needs.
• Obey all safety and workplace policies for Integrity Staffing.  Knowledge of and adherence to all Client policies is required when working at a Client location.

EDUCATION, EXPERIENCE, & SKILLS NEEDED:

• Bachelor’s Degree preferred in HR, Business Administration, or relevant discipline.
• Minimum of 5 years of progressive HR Experience.
• Current and advanced Knowledge of State and Federal Employment Laws/Regulations, including Title VII, FLSA, ADA, FMLA, FCRA etc.
• PHR, SPHR preferred.
• Advanced computer use and knowledge of software applications including Word, Excel, and PowerPoint.
• Exceptional professionalism and interpersonal skills. Must be able to remain calm and focused under pressure and utilize well-honed influencing and negotiating skills. Must be able to interact effectively and respectfully with all levels of the organization, customers, vendors, and public.
• Advanced communication skills and professional writing ability. Intense attention to detail and accuracy.
• Solid business acumen with a creative and analytical mindset.  Able to identify near and long term objectives while prioritizing requests and information from multiple sources.

• Willingness to quickly and efficiently learn to work in other areas including but not limited to: Operations, Safety and Recruiting.
• Must be able to operate independently with limited or no supervision; and adjust schedule (including nights and weekends) as needed to meet business needs. 
• Ability to accommodate a travel schedule of 50% 

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