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Hours Full-time, Part-time
Location Seattle, WA
Seattle, Washington

About this job

Terrace, Assistant Manager

Our guests are always at home at Fairmont Hotels & Resorts -- and their Terrace Bar and Lounge experience is no exception. Your leadership strengths as Assistant Manager ensure successful operations and the consistent delivery of not only memorable cuisine, but also of outstanding guest service.

Hotel Overview: The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.

Summary of Responsibilities:

Reporting to the Terrace Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Lead and manage the Terrace Bar and Lounge teams and ensure service standards are followed

* Address guest concerns and react quickly and professionally

* Train Colleagues & supervisors in the absence of the trainer

* Balance operational, administrative and Colleague needs

* Conduct regularly scheduled departmental meetings

* Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies and practices

* Have full knowledge of all Terrace menus

* Assist in managing the departmental budget

* Follow outlet policies, procedures and service standards

* Follow all safety and sanitation policies when handling food and beverage

* Other duties as assigned

Qualifications:

* Previous Food & Beverage leadership experience required

* Previous point of sale system experience required

* Computer literate in Microsoft Window applications required

* University/College degree in a related discipline an asset

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work well under pressure in a fast paced environment

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be able to provide or obtain authorization to work in the United States.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!