Receptionist / Medical Assistant

Overview

About Pacific Central Coast Health Centers

Midway between Los Angeles and San Francisco reside the charming Central Coast communities of Santa Maria, San Luis Obispo, and Arroyo Grande. Here, the mission of Dignity Health can be found at Marian Regional Medical Center, French Hospital Medical Center, Arroyo Grande Community Hospital and Pacific Central Coast Health Center's (PHC).

PHC organization was formed to provide the management, organizational and operational support for community clinics. The philosophy guiding PHC's practice is to provide the ideal environment for health care delivery. The team approach to patient care is inherent in a group practice environment. Every employee of PHC is a team member who can affect patient care profoundly, either in a positive or a negative sense. Many patients, due to illness, are not at their best and there may be difficult management problems. Tact, understanding, support and patience are essential to a good patient-physician relationship. Each employee is encouraged to contribute toward this successful relationship.

Responsibilities

In keeping with the Pacific Central Coast Health Center's philosophy, the Receptionist/Medical Assistant, under the direction of the Director of Operations and site coordinator, will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills. Duties include but are not limited to: Front Office - handling incoming calls and direct them as necessary. Register and pre-register patients, ensure insurance authorizations have been obtained if required. Schedule appointments and coordinate procedures as necessary. Inform and educate patients on preparations for scheduled exams. Enter orders using computer system and handle super-bill as necessary. Take payments. Back Office - assist with procedures as needed, process specimens/lab samples as needed and take vital signs.

Minimum Requirements:

* One - three years experience working in a health clinic setting or physician office.

* BLS required.

* Excellent interpersonal skills; ability to establish and maintain effective working relationships.

* Demonstrates knowledge of the principles, standard practices, procedures and equipment utilized in front and back office medical management.

* Ability to coordinate patient care

* Computer skills in Excel, Word and electronic medical records

* Knowledge of medical terminology and basic procedures.

* Self-motivated and able to achieve results through good organizational skills.

* Reacts calmly and efficiently in emergencies and unpredictable situations.

Preferred Qualifications:

* Phlebotomy certification preferred.

* Certified Medical Assistant preferred.

* Bilingual, Spanish speaking

QualificationsOne - three years experience working in a health clinic setting or physician office. ?Excellent interpersonal skills; ability to establish and maintain effective working relationships. ?Demonstrates knowledge of the principles, standard practices, procedures and equipment utilized in front and back office medical management. ?Ability to coordinate patient care ?Computer skills in Excel, Word and electronic medical records ?Knowledge of medical terminology and basic procedures. ?Self-motivated and able to achieve results through good organizational skills. ?Reacts calmly and efficiently in emergencies and unpredictable situations. Bilingual, Spanish speaking