Hospitality High-end Retail Sales Manager - Full-time / Part-time

We are currently looking for a Sales Manager for our Granger, IN location at Ruth's Chris Steak House. This individual will assist the other Sales Manager in growing our private dining and events in the restaurant. Qualified individuals must have prior experience in the hospitality industry, be a self-starter and be comfortable in a sales role.

Position Summary:

Responsible for generating new and repeat private dining/banquet sales and actively networking and promoting the brand within the community.

Responsibilities:

· Track all contacts through Caterease to ensure frequent and ongoing interactions and follow up through phone calls, mailings, etc.

· Provide compelling communication to potential Guests about the brand, facility, and menu.

· Follow up to answer questions, address concerns, and secure commitments through signed contracts and required deposits from prospective parties.

· Meet with guests to show facilities, develop menus and offer other services such as audio/visual, entertainment etc.

· Develop agreements, menus, and event orders.

· Enter events into Open Table reservation system and review event schedule with host.

· Coordinate event menus with the Chef to ensure proper inventories and item availability. Confirm prior to event final reservation counts and menu.

· Coordinate room set up with Managers and Servers to ensure that specifications meet the guests’ expectations and assist as needed.

· Meet and greet all parties upon arrival for the scheduled event to review arrangements and introduce them to the Manager on Duty and the lead server.

· Oversee event execution through entrée service whenever possible to ensure proper timing and complete Guest satisfaction.

· Conduct a post-event follow up to ensure a “Raving Fan” experience was delivered and to inquire about repeat bookings.

· Coordinate all bookings with the General Manager to ensure maximum restaurant sales and profitability.

· Create monthly calendars with all contracted and pending events and communicate upcoming needs to Managers and Chefs.

· Create marketing plans and coordinate execution with management team.

· Track all banquet sales to compare to prior year and budget.

· Forecast future sales and proactively seek new business in order to meet budget goals.

· Join organizations such as The Chamber of Commerce, Rotary Club, business organizations, etc., and attend meetings to promote the restaurant.

· New and continued training of banquet captains and off-site team members.

Requirements:

2-3 years of outside sales experience

2-3 years experience in private dining sales preferred

Proven track record of increasing sales

Excellent customer service skills

Ability to work with employees at all levels