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in Menasha, WI

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Hours Full-time, Part-time
Location Menasha, WI
Menasha, Wisconsin

About this job

Job Description

General Manager, Cleaners

Essential Functions:

1. Create, implement, and manage external sales and marketing to businesses, schools, retailers, and community drives for the Fox Valley area.

2. Conduct Weekly Sales meeting/recap

3. Conduct Weekly Regional Sales Manager (RSM) review

4. Conduct Weekly quality, maintenance, efficiency, and personnel review with the production manager.

5. Responsible for establishing, communicating, and managing pricing structures and marketing plan.

6. Achieve annual sales goals as created with the executive team

7. Follow the budget and explain discrepancies

8. Set one major goal per quarter, and give Weekly updates on this.

9. Make equipment purchase/upgrade recommendations.

10. Research and Recommend new locations or reduction in locations.

11. Oversee any Acquisitions and store remodels with approval from leadership.

12. Develop and sustain positive Community relationships

13. Coordinate charitable efforts with non-profits and other local organizations

14. Document, Manage, Resolve, and track trends with customer damage claims or service complaints

15. Develop and implement the sales plan and track progress

16. Present investment and growth opportunities with ROI for the dry cleaners.

17. Conduct bi-weekly meeting with all direct report Managers, including sales 1 time per month.

18. Confirm all Metrics are input into MFM website monthly

19. Attend additional management meetings as needed

20. Communicate all corporate information, policies, and processes, and confirm they are followed.

21. Assure proper documentation of all positions, and training manuals are updated

22. Manage staffing issues: recruiting, onboarding, corrective action, terminations, etc with HR

23. Verify and Approve bi-weekly employee timecards

Competencies

· Successful Business Acumen.

· Proven Positive Leadership.

· Excellent Verbal and Written Communication.

· Customer/Client Focus.

· Excellent Organizational and Follow Through Skills.

· Proup Presentation Skills.

· Preative Problem Solving/Analysis.

· Performance and Results Driven.

· Technical Capacity.

Supervisory Responsibility

Six anticipated Direct Reports include, but are not limited to:

Production Manager

Alterations Manager

Regional Sales and Service Manager (RSM)- Fox Valley

RSM- Central Wisconsin

Sales- Fox Valley

Sales- Central Wisconsin

This position also has ultimate responsibility for all store and route personnel, approximately 25 front line employees located in the Fox Valley and Central Wisconsin.

Work Environment

This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Required Education and Experience

High school diploma or GED and at least three years of related experience and/or training, or equivalent combination of education and experience.

Preferred Education and Experience

Bachelor’s degree in a business related field

Sales experience

Leadership of direct reports

Knowledge of fabrics, dry cleaning, or cleaning techniques

Additional Eligibility Qualifications

Valid driver’s license with automobile insurance and good driving record

Background check

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is expected for this position. However, travel is typically regional and during the business day.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Company Description

Are you looking to make an impact, want to grow personally and professionally? The Gunderson Family Companies provides a diverse workforce, multiple working environments, multiple working locations, opportunities for advancement, and more. We are a Local Family owned Company, with over 60 years of dedicated service to the Fox Valley and surrounding areas. Gunderson provides superior linen service to the Healthcare and Hospitality industry.

Feel welcome to visit our website to learn more about us! We provide family-owned, employee-focused job opportunities with room to grow, a variety of shifts and hours, and great people to work with!
www.gundersonfamilycompanies.com

Today, the Gunderson Family Companies remains a family-owned and family-operated business. With over 60 years of experience, Gunderson is the expert in dry cleaning, laundry, fabric restoration, and maintaining your professional image. Gunderson Cleaners was established in 1952 by Douglas E. Gunderson with one dry cleaning location. In 1989, Gary Gunderson purchased the business from his father and has continued to expand the company. Between 1997 and 2009, Gunderson acquired Accents Image Wear & Embroidery, FRSTeam Fabric Restoration, and invested in RFID (Radio Frequency Identification) Tracking Technology.