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Hours Full-time, Part-time
Location Beaverton, OR
Beaverton, Oregon

About this job

Job Description

The Assistant Manager (AM) is responsible for creating the right culture by leading through example. They align and support the Company Mission, Vision, Values and Standards. The AM’s primary duty is to be the main support for the General Manager (GM) and a key player in the management team. The AM works with the GM in order to ensure the hospitality team is achieving guest counts, budgets, sales goals, and maximizing profit. The AM is main role is to help provide support as well as, be a leader in the restaurant. The AM will assist in overseeing, planning, analyzing, coordinating, organizing, directing, forecasting, purchasing, receiving, safety sanitation, loss prevention, labor management, and staff development for mainly their hospitality team.

 

DUTIES & RESPONSIBILITIES

 

The Guten Foods team is all based around the 4 Pillars of Restaurant Success: Sales, People, Controls, and Standards. As a leader of the company, you are expected to do your part in helping your team achieve and uphold these 4 pillars.

 

SALES

§ Support, implement and achieve goals established within the management team’s strategic plans. Assist with the implementation and achievement of store goals.

§ Create a positive and productive team culture that ensures low employee turnover and sales productivity.

§ Ensure effective execution of all brand products in order to prevent QSA,

 

PEOPLE

§ Continually develop your team through well thought out development plans and meaningful coaching and discussion. You will be responsible for one or multiple hospitality departments such as hosts, bar, or service staff.

§ Resolve employee conflicts and complaints through proper mediation. Create solutions where everyone wins, whenever possible.

§ Support the new hire orientation process by conducting culture introductions, supporting admin needs, and signing off on training materials.

§ Shows discretion and confidentiality when dealing with employees.

§ Communicates changes effectively while fostering company goals

 

CONTROLS

§ Work with the GM and the Culinary management team to ensure food cost budgets are achieved consistently.

§ Responsible for controlling cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with established policies and procedures.

§ Responsible for using petty cash strictly for emergency purposes. Follows all policies and procedures for submitted receipts for reimbursement.

§ Responsible for all aspects of loss prevention including; use of company systems to track, analyze and respond to product usage, waste and theft.

 

STANDARDS

 

§ Responsible for consistently providing guests with fresh and high quality products.

§ Lead by example, support, teach, promote, and execute the all brand standards.

§ Fulfill all required administrative duties, including forms, reports and schedules in an organized and timely manner.

§ Responsible for self and hourly staff adherence to established security procedures consistently.

§ Responsible for assisting, supporting and implementing directives from the Safety Committee in a timely manner.

§ Ensure injuries and accidents are minimized if not eliminated through communication programs, training, management awareness, coaching, and setting expectations of management and staff.

§ Ability to comply and enforce all federal, state, county and municipal regulations that pertain to Health and Safety requirements of all employees, and guests.

 

Assistant Managers may be asked from time to time to be involved in special projects and/or duties by the GM or the company that improve on the organization.

 

QUALIFICATIONS

 

 

License Requirements:

· Valid Serve Safe Certification

· Valid State Liquor license

 

Education & Experience:

· 1 to 3 years of experience in the food and beverage industry; and/or one to three years of experience as a key staff, shift lead, or trainer preferred.

· Ability to operate electronic systems such as Compeat, Restaurant 365, and Revel

· MS Word, Outlook and Excel experience required.

Skills

· Ability to communicate and respond to questions from managers all the way to our guests in a respectable and professional manner.

· Ability to work with mathematical concepts, such as budgets, operating reports and financial statements, etc.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization or structure exists.

· Ability to interpret instructions and follow guidelines in written, oral, or excel form.

Company Description

50 Years & Counting The success of Guten Foods owes much to the cornerstones on which the company’s core restaurant brands were founded: authentic German cuisine, festive atmosphere, and welcoming friendly service. For more than fifty years, Der Rheinländer German Restaurant stood as a landmark of Portland dining. Opened in 1963 under the leadership of Chef Horst Mager, the Rheinländer quickly established itself as a popular restaurant destination for both locals and visitors. Its reputation and guest counts grew each year, establishing the restaurant as the place to go for a unique dining experience in the Pacific Northwest. The Rheinländer’s success and loyal customer base offered a natural springboard toward expansion, which lead Horst and his daughter Suzeanne to open the first Gustav’s in 1992. Adjoining the original restaurant and modeled after a traditional German beer hall, the concept featured house made sausages and rotisserie meats. Unique for the time, the beverage lineup included twenty-one beers on tap ranging from world-class imports to local microbrews.

Expanding the Brand In the spring of 1997, Suzeanne officially took over as president and owner after purchasing the company from Horst. In 2002 and 2003, Suzeanne expanded the Gustav’s concept by opening restaurants in Vancouver, Washington and Tigard, Oregon. In 2002 Gustav’s was awarded space at the Portland International Airport concourse C expansion. To this day the restaurant enjoys the highest sales per square foot of any retail outlet in the airport. The Gustav’s family of restaurants continues to attract new customers while maintaining a loyal customer base. 50,000 guests are served monthly, enjoying a dining legacy that has become a benchmark for success and longevity in the local restaurant industry. Gustav’s was listed as the area’s favorite restaurant in Zagat’s 2012 Portland Dining Guide.