Loss Prevention Manager

Department: FM Loss Prevention
Post End Date:
Position Type: Employee
Position Reports To: Store Director
Position Supervises: Loss Prevention Specialist, Uniform Security Officer, Lot Security Officer, Customer Engagement Specialist
Pay Level: 63
FLSA Status: Exempt
 

 

Position Summary:

Manage the Loss Prevention department. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Frequent independent judgments are essential. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Maximize sales and margins
• Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigation and apprehension of both internal and external theft
• Monitor large shrink areas in stores
• Provide credible court testimony
• Implement corporate and divisional service, merchandising, and operating requirements
• Maintain knowledge of corporate and divisional merchandising plans, expectations, and timetables
• Achieve department and store financial objectives/goals
• Develop, implement, and assess weekly work schedule, adjusting as necessary
• Conduct internal investigations
• Minimize exposure to civil liability
• Verify electronic article surveillance (EAS) is utilized and maintained
• Participate in safety meetings
• Co-chair/attend shrink meetings
• Prepare missing merchandise report
• Promote associate participation in the Fred Meyer Incentive Award Program
• Maintain compliance with corporate policies
• Promote and follow Company initiatives
• Maintain compliance with all safety guidelines and standards
• Communicate with corporate personnel
• All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• High school diploma or general education degree (GED) plus one year experience in retail loss prevention; or combination of relevant education and experience.
• Minimum 18 years of age/21 in Alaska
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis and work any shift
• Ability to travel independently on an occasional basis
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Familiarity with loss prevention terms and processes
• Ability to continue education
• Ability to pass criminal background check
• Valid driver's license
• Ability to pass all state and federal private security requirements for licensing or certification

Desired Previous Job Experience:

• Knowledge of Fred Meyer policies, procedures, and organizational structure
• Interrogation/interviewing skills

Education Level: High School Diploma/ GED Required
Required Travel: None
Required Certifications/Licenses: Driver's License
Position Type: Full-Time
Regions: West

 

States: Oregon
Keywords: Asset Protection, Management, Brookings, Security

 

Jobs at Fred Meyer: Based in Portland, Oregon with over 130 stores throughout Oregon, Washington, Idaho & Alaska, Fred Meyer offers one-stop shopping with store employment opportunities in apparel, home, food, pharmacy and home electronics as well as opportunities in our division office in merchandise and product development, store operations, customer communications, public affairs, food and pharmacy.  We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals if you prefer to be closer to the mountains, ocean, or city.

 

Company Overview
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of in 35 states.  Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States.  Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  OR || Brookings || 325 5Th St || 97415 || Fred Meyer || None || Customer Service; Loss Prevention; Management || Employee || Exempt || Full-Time || Driver's License