Regional Loss Prevention Manager (Central/Southern California based)

About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 120 neighborhood stores located throughout the United States.  Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence

Central/Southern California-based Regional Loss Prevention Manager Position Overview (Salary $84,000-$99,000)

This position will initially assist in the opening of nine stores in CA, then will support additional stores on the western part of the continental US. The Regional LP Managers are supported by a centralized LP team located in the Kansas City based HQ (we call it the SSC/Store Support Center, because that’s what we do…support our stores).  Strong culture & values company high, wide & deep. It’s a field-based role in Central/Southern CA with approximately 50% overnight travel.  

General Job Summary
This position is responsible for partnering with General Managers and District Managers to provide an outstanding level of service, leadership and expertise throughout the stores located in the districts the Regional Loss Prevention Manager supports.

Essential Duties and Responsibilities
•	Ensures that loss prevention and safety standards are maintained through audits, training, and store visits.
•	Investigates known losses and coordinates with law enforcement for prosecution.   
•	Formulates a plan of action to reduce external theft and fraud activity.
•	Conducts all aspects of criminal investigations by coordinating and conducting interview and effectively 
        documenting actions taken.
•	Analyzes exception and system reports to identify losses.
•	Conduct store audits to ensure stores meet operational compliance guidelines.
•	Recommends actions that reduce company exposure to losses via thefts, fraud, embezzlement, etc.
•	Must stay current with new fraudulent activities that may breach the organization's security measures.
•	Acts as the subject matter expert for all physical security programs and processes within the retail store group. 
        This would include expertise in all physical alarm systems, CCTV, and other merchandise protection.
•	Conducts safety inspections and training.  
•	Develops and fosters an open line of communication with all levels of management.  
•	Familiar with standard concepts, practices, and procedures in the Loss Prevention field.
•	Perform other related duties and special projects as assigned.

•	Bachelor’s Degree preferred (or minimum 5+ years Loss Prevention experience and 2+ years in a multi-unit 
        environment).	
•	Investigation, interview and interrogation skills required (Wicklander & Zulawski or Reid Training).
•	Competent in the use of MS Office and POS Exception reporting.
•	Strong written and verbal communication skills.
•	Ability to work independently. 
•	Must possess a high degree of confidentiality, discretion, and integrity.
•	Approximately 50% overnight travel required.
•	Standing, walking, lifting (up to 50lbs) and climbing.

Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
o	SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
o	PASSION – Showing our love for the work we do, our customers, and our associates.
o	RESPECT – The humble appreciation that every person is unique and valued.
o	INTEGRITY – An authentic commitment to moral and ethical behavior.
o	TEAMWORK – Together we can achieve extraordinary things.
o	EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.