Department Lead - Bicycle Technician - Full Time - Year Round - Westminster, CO - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

SUMMARY OF JOB:  Responsible for performing quality tunes and repairs to customers’ equipment. Write up accurate work orders and prioritize work in an expedient manner. Assist with store operations and generating sales. Supervise and direct the Technician staff. You will need to learn or know basic ski repair for service writing capabilities in the off-season.

ESSENTIAL JOB RESPONSIBILITIES:

 Service and repair customer merchandise according to established guidelines

 Complete accurate work orders and prioritize work in an expedient manner

 Determine customer equipment needs, assist in generating sales er

 Provide customers with highest level of service by serving as a knowledgable resource to customers and co-workers

 Adhere to a all company policies and guidelines

 Remain current on industry products and trends, and demonstrate knowledge of products

 Protect company assets through loss prevention techniques

 Maintain all company paperwork according to policy Communicate with store management to achieve a seamless customer experience and maximize profitability

 Train, lead and manage associate technicians

 Identify shop supply needs

 Manage work order flow to completion

 Maintain equipment and identify equipment proactive servicing needs

 Maintain a clean and safe work area, adhere to all safety procedures

 Ensure all proper housekeeping methods and overall cleanliness of the shop is adhered to

Founded in 1974 Bicycle Village has remained a Colorado owned and operated business for more than 30 years. From our modest beginnings to our now five sprawling stores we a have become part and continue to grow Colorado’s cycling community. We offer guided bike tours, demo days and even spinning classes in our stores. We outfit professional tri-athletes, downhill mountain bikers, work commuters and family alike. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. Join our team and become part something much bigger… become part of the Colorado cycling community and Vail Resorts. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 147954