Systems Engineer

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!
Software Engineer
We are looking for a Software Engineer to drive innovation on our Salesforce Platform. The primary responsibilities of this position revolve around developing and innovating the Salesforce Platform. This includes but is not limited to working closely with product owners and developers to implement new technologies, applying DevOps practices, and rolling your sleeves up to help your team deliver new capabilities. The Software Engineer is responsible for developing the services, support, and implementation of the architectural designs within the applications within the Salesforce Ecosystem. This position will be responsible for ensuring that software developed meets CarMax quality expectations and requires knowledge about all applicable business processes. Software Engineers partner with Developers, Engineers, and Solution Architects to develop and implement standards that ensure unrivaled customer experiences. Associates in this role have a passion for continuous education.

PRIMARY DUTIES AND RESPONSIBILITIES:
* Strong leader of the team through support issues
* Participates in a 24x7 on-call rotation as scheduled, and the ability to perform after-hours, Tier 3 support as needed
* Functions as the third level support in after-hours calls as the support expert for their platform of mastery
* Proven ability to lead support conference calls
* Effectively categorizes support problems and respond with the appropriate level of urgency
* Passionate about software development and DevOps
* Identify tasks and impediments, appropriately and effectively escalates through the appropriate channels
* Seeks to find best practices, design patterns, server technologies and paradigms
* Effectively estimate time required for related technical efforts for projects of all sizes and delivers multiple complete solutions as well as estimated and actual costs
* Proven ability to find optimal win-win solutions to complex business and technical needs
* Able to identify minimal viable technical products that meet business requirements
* Manages and owns libraries, frameworks, services, and API and is responsible for coordinating and gaining buy-in for upgrades, understands the strengths and opportunities in each
* Combines user insight with collaborative design and development to create innovative software for the CarMax brand
* Lives in the forefront of change, quickly adopts and gains buy-in for new technologies
* Anticipates future changes in the technology landscape
* Provides input into the Total Cost of Ownership
* Has input into the technical documentation for designs, services, and database
* Obtains and licenses software by gathering required information

To perform this position successfully, an individual must be able to consistently execute each essential duty & responsibility as well as consistently show proficiency with the following qualifications. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Intermediate knowledge of team software development concepts and techniques and the ability to communicate those concepts to junior team members including patterns in the areas of security, scalability, and usability
* Experience in creating and developing software and effectively communicating the rationale behind the designs
* Proven experience with working effectively with multiple areas of the business community in order to gather requirements and translate those requirements into software designs
* Ability to interact with and direct the tasks of outside consultants in a professional manner while helping them drive to successful project completion
* Demonstrated ability to compare and contrast alternative approaches to meet objectives while assessing risk both quantitatively and qualitatively
* Possess strong organizational and time management skills

Education and/or Experience:
Years of experience
* Typically 4+ years of application development experience required
- Education preference
* 4 year degree in IT related course of study
- Computer skills
* Preferred experience in appropriate development language (see Specialty section)
- Certifications, etc.
* 3 Appropriate Certifications Required (see Specialty section)
* RDBMS experience

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

If you have technical problems when submitting your application, please contact us by phone (888) 922-7629 ext. 3888 or email recruiting_net@carmax.com.