Travel Coordinator - part-time

Job Description Kelly Services is looking for a Travel Coordinator for a customer in Northville, Mi. This is a part time temp-to-hire position paying $22/hr based on experience. Work Schedule 3 days per week 9-5:30 Job Description: Arrange all elements of business travel from initial request to completion for clients in a corporate account Provide best in class customer service that exceeds clients- expectations Project positive attitude with high energy, diplomacy, and creativity in work strategies Facilitate client support with a high degree of initiative, confidentiality, and professional demeanor Develop relationships with clients to improve the overall service level Ensure worldwide coverage for clients as required Participate in operational projects, training and functions as appointed by manager Flawlessly manage all communication with clients, providing Management a -fire and forget- level of comfort with requests Attend and host meetings with manager and corporate officers Work with available software to refine, prepare and deliver documents (itineraries, invoices, travel documents, etc.) Embrace full-service, -24/7- mindset, accepting ownership of relationship with clients including receiving and disposing occasional after-hours trouble calls Recommend and implement actions to achieve annual personal and departmental gross revenue goals Master all research, pricing, booking, invoicing, billing, and payment collection processes Research and block group space, managing block from initiation to completion, ensuring critical dates are met. Monitor traveling groups to take pro-active steps in irregular operation situations. Requirements Preferred Skills: Proficient, native use of Global Distribution Systems (GDS); Worldspan. This includes but is not limited to executing seat assignments and upgrades, creating and sending itineraries, ticketing, exchanges, refunds, queue sorting, MCOs, issuing Amtrak tickets, and Phase IV's. Additional proficiency in Sabre preferred. A minimum of three (3) years of recent experience as a Corporate Travel Consultant/Agent or three (3) years within an equivalent position which arranged all elements of domestic and international business/corporate travel from initial request to completion Current, extensive expertise of domestic and international airports and cities as well as their inherent logistics as it relates to business/corporate travel. Advanced to expert ability utilizing modern telephones and telephone functions, specifically voice over IP (VOIP) telephones. Novice to expert proficiency with Microsoft Outlook. Novice to expert proficiency with Microsoft Word. Fundamental awareness of instant messaging programs and applications, specifically AIM and Google Hangouts. Advanced to expert record keeping skills. Why Kelly ® ? At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services ® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.