Assistant Manager

Jimmy John's in Oklahoma City is opening new locations! We are looking for energetic and upbeat candidates that are willing to lead by example.  Apply online at www.okcapply.com

Job Summary

Manages all functions of a Jimmy John’s restaurant to ensure customer service and high-quality products are delivered to ensure restaurant profitability when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.

Essential Duties and Responsibilities

Mastery of all other store positions including slicing master, inshopper, sampler/marketing specialist and driver. Ability to perform all duties of these positions as needed including making a sandwich in 30 seconds or less.

Assists with the management of a staff of approximately 3 to 50 employees. Runs a minimum of 5 opening or closing shifts per week.

Makes hiring decisions in conjunction with the management team.

Assigns, oversees and evaluates work. Recommends employees for promotion or transfer.

Makes employee termination decisions based on performance in conjunction with the management team.

Provides on-the-job training for new employees.

Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.

Assists in the supervision of the preparation, sales, and service of food.

Forecasts food items. Estimates what amount of each food item will be consumed per shift.

Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency.

Assists inshoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.

Ensure that every customer receives world-class customer service.

Route deliveries and serve drivers to maximize delivery business and speed.

Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).

Completes Closing Procedures.

Executes systems and procedures with 100% integrity and completeness.

Completes daily shift paperwork during shifts run and completes weekly paperwork when General Manager is absent.

Responsible for 100% of the cash drawers at all times during the shift.

Receives and stores product.

Audits previous shift’s systems and procedures for 100% integrity and completeness.

Completes preventive maintenance and upkeep on store’s equipment and supplies.

Performs other related duties as required.

Knowledge, Skills, and Abilities

Must be able to read, write and communicate in English.

Position requires bending, reaching, stooping, climbing, repetitive motions, use of fingers/hands, cognitive skills, standing and moving about the unit the entire workday.

Must be able to lift 50 pounds.

Occasional exposure to outside elements as well as music, telephones, ovens, equipment timers. Uses knives and operates equipment with moving parts.

Must be at least 18 years of age, have a valid driver’s license, reliable transportation, current automobile insurance, and a clean driving record.

Must have the stamina to work a minimum of 50-60 hours a week.

Preferred Certification/Licenses

Corporate Certification (preferred, only required for General Managers)

Valid driver’s license

Current automobile insurance

Driving record that meets current Jimmy John’s driving standards

Special Requirements

Willing to work overtime, holidays, early morning, evenings and weekends as business dictates.

Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.

Ability to handle and resolve customer threats and issues.

Ability to handle and resolve employee issues.

Skills to use a personal computer and various software packages (Word/Excel).

Ability to handle stress and high-volume operations.