Retail Operations Supervisor - Full-time / Part-time

We are seeking a Retail Operations Supervisor to join our team! The ROS is responsible for leading through Bodell's Footwear mission, vision, and integrity to develop and maintain a high performing team that delivers consistent sales growth. The ROS leads a team of sales associates and is accountable for all aspect of supervising the retail sales floor; including inventory-related processes, merchandising, both visual and pricing display footwear. The supervisor is responsible for performance of: sales, inventory and operations, people training and development, and professionalism. This position requires a passion for knowledge of product and foot ailments, drive for results, and the ability to quickly and efficiently lead through unforeseen circumstances

Job Duties:

• Maintain a clean store
• Complete store operational requirements by scheduling and assigning employee duties
• Follow up work results
• Maintain store staffing by recruiting, selecting, orienting and training employees
• Achieve financial objectives by preparing sales goals
• Maintain store staff job results by coaching, counseling, orienting, and training employees
• Maintain customer service by establishing rapport regarding customer needs and wants
• Help with Marketing strategy
• Maintain professional attire and demeanor
• Maintain operations by initiating, coordinating, and enforcing program, operational, personnel policies and procedures
• Contribute to Team Effort by accomplishing sales results
• Identify under-performing models and inefficient processes, and develop strategies that leverage company programs, tools, and resources to improves and grow the business

Duties/ Responsibility:

• Must know quickbooks, word, excel, Microsoft office, inventory control - recieving
• Have minimum 2 years retail/footwear experience
• Servicing customers

Experience

• ​Proficient wuth basic technology: POS, Microsoft office programs, and apple devices
• Excellent written and verbal skills
• Strong collaboration and interpersonal skills
• Strong organizational skills to manage multiple tasks
• Ability to react under pressure, use sound judgement in difficult situations and be flexible/adaptable

​ROS Requirements

• Work a flexible, fulltime schedule including weekends and holidays

Working Conditions

• Continuous mobility throughout the store daily
• Lift/ Move up to 50 lbs. daily
• Stoop, kneel, and crouch daily
• Climb ladder and maintain balance daily

Benefits

• 7 paid sick days
• 1 week paid vacation
• Opportunity for store manager position

Phone

(562) 425-1426