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Entry Level Assistant Manager - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Livonia, MI Livonia, Michigan |
About this job
Job Description
If you want an exciting job with one of Metro-Detroit's 101 Best and Brightest Companies to Work For, join the Skyline Business Consulting team as a Entry Level Manager! Are you a proven leader who understands the value of building strong teams and partnerships to drive results? Can you coach a diverse team of associates on how to deliver exceptional customer service, while providing regular feedback in the moment to consistently shape behaviors? Can you create a positive environment for customers and associates that emphasizes respect and professionalism? If so, this may be the right role for you!
Purpose:
Assistant Managers are customer support specialists who lead the customer service team in providing all customers with an exceptional, friendly, and professional customer service experience at all times. You’ll lead by example and provide feedback to team members on a regular basis to reinforce customer service best practices. Assistant Managers understand that great customer care is paramount in maintaining a satisfied, loyal customer-base which is critical to driving sales for the company.
Responsibilities:
- Ensure efficient service
- Assist management team in communicating promotions and company updates
- Monitor and validate transactions
- Support training for associates in the areas of customer service and company standards, policies and procedures
- Perform other tasks as assigned by manager from time-to-time
If you…
…are excited to deliver great values to customers every day;
…take a sense of pride and ownership in helping drive positive results for a team;
…are committed to treating colleagues and customers with respect;
…believe in the power of diversity and inclusion;
…want a chance to participate in initiatives that will positively impact the world around you;
Come join our team. You’re going to like it here!
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Modern's executives will make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
Skyline Business Consulting is an equal opportunity employer committed to workplace diversity and makes all hiring decisions in accordance with all applicable federal, state, and local laws.
APPLY TODAY: Submit a cover letter and a copy of your resume for consideration!