Retail Store Associate

JOB SUMMARY:

Under the direct supervision of the Team Leader Coach or Assistant Team Leader has general responsibility for customer service; facility security and maintenance; greeting and assisting donors; sorting and quality selection of donations into salable, salvage and trash categories; hanging apparel; pricing of merchandise; transporting merchandise; transporting material to the sales floor; stocking shelves; rotating merchandise. Retail Store Associates are typically cross trained in the areas of Donor Greeting, Pricing, Grading/Sorting, and Hanging. Additional duties are assigned by the Team Leader Coach.

JOB DUTIES:

DONOR/GREETER

1. Greets donors in a prompt, friendly, and courteous manner; assists in unloading donations from vehicles, offers tax receipts, maintains accurate daily counts of donations.
2. Sorts donations into salable, salvage and trash categories and places non-salable apparel, shoes, or handbags into salvage containers.
3. Places all other non-salable items (i.e. broken or non-functioning wares, electrical and mechanical, wet items, etc.) into trash.
4. Moves trash to compactor as needed and operates compactor.
5. Adheres to all GGC and personnel policies and procedures; follows good safety and security practices including reporting safety hazards and injuries to the Team Leader Coach.
6. Adheres to Goodwill’s guiding principles.
7. Other duties as assigned by the Team Leader Coach and the Assistant Team Leader.

PRICER

1. Prices merchandise utilizing the baseline pricing systems; special items of exceptional value.
2. Adheres to all GGC and personnel policies and procedures; follows good safety and security practices including reporting safety hazards and injuries to the Team Leader Coach or Assistant Team Leader.
3. Other duties as assigned by the Team Leader Coach or Associate Team Leader

SORTER/GRADER/HANGER

1. Places all salable apparel in hang area of the sort table, hangs apparel onto racks, and tags each garment with the appropriate barb.
2. Maintains sorting and processing area in a neat and clean condition at all times.
3. Adhere to all GGC and personnel policies and procedures; follow good safety and security practices including reporting safety hazards and injuries to the Team Leader Coach or Assistant Team Leader.
4. Perform other duties as assigned by the Team Leader Coach

PHYSICAL DEMANDS:

1. Ability to lift up to 45lbs. bending, pushing, pulling or reaching
2. Ability to stand and/or walk for long periods of time

WORKING CONDITIONS:

Variations of temperature.

INTERPERSONAL RELATIONS:

1. Ability to develop and maintain an effective working relationship with Team Leader, team members, customers, donors.
2. Ability to maintain a positive friendly attitude and a neat, clean and well-groomed appearance.

MINIMUM QUALIFICATIONS:

1. Ability to bend, reach, and stand for extensive periods of time, and lift up to 60lbs. on a regular basis.
2. Ability to read, write, communicate verbally, and perform basic mathematical skills.
3. A high school diploma or GED
4. Must be able to pass a drug and criminal background check.
5. Must be willing and able to work evenings and weekends