Guest Service Agent - Full-time / Part-time

A Guest Service Agent creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

Qualifications
•Customer service experience is required, preferably in a hotel or related field
•Must have schedule flexibility for both AM/PM shifts, weekends and holidays
•Requires strong command of the English language to include speaking, reading and writing
•Ability to learn quickly and work in fast paced position with guest interaction
•Must be able to multi-task
•Must be 21 years or older
•A true desire to satisfy the needs of others in a fast paced environment
•High school diploma or equivalent required
•Ability to lift, pull, and push moderate weight (minimum of 20 lbs)

Must possess basic computer skills, i.e. Word, Excel, etc.

This position offers full time benefits including health, dental and vision insurance along with PTO/Vacation pay and 401(K).