Cashiers - Full-time / Part-time

Summary:
Crew Members are generally responsible for delivering great and friendly guest experiences.
They prepare products according to operational and quality standards and serve them with
enthusiasm in a clean, fast paced environment. They work as part of a team to meet our
Guests’ needs and give them a reason to come back.
Responsibilities Include
Team Environment
 Work well and interacts with others respectfully
 Respond positively to coaching and feedback
 Communicate with team members
 Able to learn and execute multiple tasks
Operational Excellence
 Provide guest service
 Resolve guest issues
 Follow Brand standards, recipes and systems
 Follow safety, food safety and sanitation guidelines; comply with all applicable laws
 Maintain clean and neat work environment
Profitability
 Execute restaurant standards and marketing initiatives
 Handle POS transactions and payments with accuracy
 Prepare and deliver all products according to Brand standards

Skills/Qualifications
 Fluent in English
 Basic computer skills
 Capable of counting money and making change
 Able to operate restaurant equipment (minimum age requirements may apply)
Competencies
Guest Focus
 Understands and exceeds guest expectations, needs and requirements
 Develops and maintains guest relationships
 Displays a sense of urgency with guests
 Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
 Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
 Sets and maintains high standards for self and others, acts as a role model
 Consistently meets or exceeds goals
 Contributes to the overall team performance; understands how his/her role relates to others
Problem Solving and Decision Making
 Identifies and resolves issues and problems
 Uses information at hand to make decisions and solve problems; includes others when necessary
Interpersonal Relationships & Influence
 Develops and maintains relationships with team
 Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments